Norway Savings Bank is seeking a
Business Deposit Development Officer to join our team.
Stepping into this very visible role, you'll be responsible for the highest level in customer sales, deposit, and service standards and cross selling all types of business and municipal deposit, Cash Management and retail deposit products. You'll support bank-wide calling efforts to new and existing business customers with a primary goal of developing new business deposits by leveraging their network to self-generate deposits through outside sources as well as develop an inside sales plan to deepen deposit relationships with existing customers. Through a combination of outside business development, internal partnerships, and thoughtful relationship management, you'll play an important role in expanding our deposit portfolio and supporting the Bank's overall growth goals. Above all, you'll bring a customer-first mindset, a passion for connecting with people, and a commitment to delivering the exceptional service that sets Norway Savings Bank apart.
Key Pieces of the Position:- Manage and grow new deposit relationships. Increase and optimize customer relationships by cross-selling other bank services.
- Responsible for business deposit development activities to grow commercial and retail deposit relationships. Focusing specifically on bringing new business deposit customers to the bank while growing existing customer deposit relationships.
- Coordinate in person meetings with prospective clients and COI/referral sources.
- Responsible for developing and maintaining a strong referral network. Proactively seeks opportunities to refer to other areas of the bank.
- Identifies and achieves cross-selling opportunities across all lines of business to new and existing customers as a means of enhancing the overall relationship and bank profitability.
- Pursues and tracks expansion of business deposits by actively calling on businesses, municipal and non-profits throughout the bank's footprint.
- Generates business via proactive and prompt attention to inside and outside referrals, uses various sales methods while identifying and integrating new customers into the Bank and growing existing customer deposit relationships.
- Represents the Bank within the community through various volunteer and Bank-sponsored activities, while participating in various organizations, trade shows, and networking events.
- Demonstrates a high level of deposit product knowledge and Cash Management services.
- Demonstrate a high level of exceptional service to internal and external customers through joint calling efforts with Commercial Lenders, Managers and Cash Management.
- Execute strategic business development and prospecting plans to expand customer deposit base.
- Generate and pursue sales leads building top client calling list by partnering with Commercial Lenders, Branch partners, self-sourced calling, personal contact, telephone calls, and mailings.
- Establish, retain, and deepen relationships with existing and potential deposit customers to achieve sales goals and provide quality customer service.
- Identify opportunities to cross-sell to existing and new customers to enhance overall relationship. Educate customers on product offerings on Cash Management services.
- Strategize with team members about market opportunities, competition, and bank initiatives.
- Set a sales/service leadership example.
What You'll Bring:- 2-year Associate Degree or equivalent work experience.
- Demonstrated sales and customer service skills.
- Business development experience.
- Excellent knowledge of bank deposit products and services.
- Excellent organizational skills with strong ability to prioritize and multi-task in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to work well both independently and with others and to meet deadlines.
- Strong negotiating skills.
Benefits:- 160 hours of paid time off per year, increasing with longevity
- 48 hours of paid sick time per year
- 11 paid holidays
- Top tier full insurance benefits
- 401K with exceptional employer matching and contributions
- Tuition reimbursement
- Employer HSA contributions
- Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site fitness rooms, and monetary incentives for reaching your wellness goals
- Valued work-life balance
- A hands-on team that is committed to the growth and success of our employees
Pay: Starting at $86,000 with flexibility commensurate with experience.
Working Conditions:Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.
