Job Description:As a leader of the global Business Continuity and Disaster Recovery team, you will develop the next evolution of Dimensional's Business Continuity/Disaster Recovery Program, including reviewing and restructuring business continuity plans and exercise schedules, developing self-service capabilities for business stakeholders, and providing guidance to our Crisis Management Team.
The Business Continuity and Disaster Recovery Manager is a hands on role along with providing thought leadership as well as practical solutions to increase resilience and enable continuity and recovery of service for our internal clients.
You may be a fit for this role if you:
- Are open-minded, curious, and resourceful.
- Lead with vision and purpose to bring about transformational change.
- Are passionate about/stay current with modern technologies/solutions.
- Solve problems systematically and transparently.
- Share ideas, solicit/integrate feedback, design and solve collaboratively.
- Demonstrate automation and security mindsets.
What you might work on:
- Assess, evolve, lead, and transform Dimensional's Disaster recovery program to leverage enterprise capabilities and ensure compliance with industry standards and regulations.
- Develop and maintain Business Continuity Plans through engagement and collaboration with business and technical leadership.
- Lead and collaborate with the network engineering team as business continuity program team to maintain accountability for monitoring effectiveness of technical resiliency activities.
- Drive program adoption and implementation through process development, advocacy, example, and training.
- Ensure alignment between the business continuity and disaster recovery programs and validate people, process, and technology resources required for resiliency in the event of a recovery situation.
- Evaluate business requirements with technical stakeholders to inform the design of and monitor the effectiveness of architecture supporting resiliency and recovery objectives.
- Maintain awareness of and assess gaps in practice against developments in global business continuity and disaster recovery standards, regulations, and best practices.
- Foster and leverage relationships with leadership to achieve intended outcomes and ensure alignment.
- Interface with business continuity partners to ensure alignment between Business Continuity Plans and business process and resiliency architectures.
- Strategize, develop, lead, and execute tabletop exercises across Dimensional's business and technology areas focused on educating all levels of stakeholders and maturing preparedness of our continuity and resiliency posture.
- Design a "continuous testing" methodology and a governance model to test/audit/refine our posture.
- Ensure DR stress tests exist to validate that BC requirements are well understood and have been met, including coordination, planning, and execution of large-scale DR exercises.
- Conduct Business Impact Analyses to identify potential risks and evaluate business impacts.
- Design integrations with incident response and disaster recovery functions and processes.
- Prepare and maintain, the organization in external communications and documentation on all BC, DR, and other resiliency related topics.
- Coordinate departmental responses and internal stakeholder communications during continuity events.
- Coordinate reporting to boards, executives, and key stakeholders on our state of continuity, including strengths, risks, and areas of opportunity.
Qualifications:
- Bachelor's degree in Information Technology, Risk Management, or a related field, or equivalent practical experience.
- 5+ years' experience in managing enterprise business continuity functions
- Proven track record of implementing and managing BCPs, BIAs, and other continuity deliverables to measurably improve the continuity stance of an organization.
- Experience conducting large-scale continuity exercises.
- Deep understanding of technology infrastructure and its role in enabling business operations.
- Experience interfacing and communicating with executives in the capacity of continuity responsibilities.
- Experience leading enterprise-scale projects.
Preferred Competencies:
- Certifications in one of the following preferred: ABCP, CBCP, CBCPI, CISSP, GCIH, ITIL, or BCI
- Experience with BC/DR planning software and notification systems.
- Experience in incident management and reporting.
- Understanding security & infrastructure standards and regulations is a plus.
- Experience in the financial services industry, particularly familiarity with relevant regulatory requirements
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