Full Job Description
JOB FAMILY: BUSINESS CONTINUANCE MANAGEMENT
Job Title: Manager, Business Continuance
Job#: 7000 General Characteristics
Responsible for the implementation and integration of risk management procedures across the enterprise, based on a thorough understanding of key IT services that must be maintained to reduce financial loss and critical customer service capability. Ensures monitoring and testing of business continuance procedures, ensures response to system failures, and is proactive in building processes to minimize/eliminate downtime. Develops service level risk management agreements with the business and with vendors.
Dimensions Education:
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
A minimum of 7 years of IT and business work experience including managing large-scaled IT
infrastructure and support functions, risk management, process re-engineering or improvement. Experience with managing team(s) and project(s).
Breadth:
Middle level management. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to a corporate risk management officer, Chief
Information Officer, Chief Information Security Officer, Chief Technology Officer or IT Chief Operating Officer.
JOB FAMILY: BUSINESS CONTINUANCE MANAGEMENT
Job Title: Business Continuance Specialist Job#: 7010 General Characteristics
Develops risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters.
Identifies and makes recommendations regarding critical points of failure. Develops and implements policies
and procedures for business continuance and test plans with various operational and support groups in IT. Involved in the evaluation and selection of vendors to ensure service level agreement meet business continuance planning requirements.
Dimensions Education:
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work
experience.
Experience:
A minimum of 3 years of IT work experience in information systems support, administration and risk management.
Complexity:
Intermediate professional level role. Performs contingency planning and analysis for medium to highly complex assignments. Works on multiple projects as a team member and leads business continuance planning components. May coach more junior technical staff.
