Job Responsibilities

• Perform consulting services for Business Central projects in the areas of documentation, configuration, testing, and issue tracking

• Work with clients and provide exceptional customer service and support on implementation.

• Develop and maintain relationships with clients, interact with the client project team regarding task status, and represent the company via formal and informal client contact

• Configure, customize, and test systems based on the customer requirements

• Develop and assist academy led training with content and expertise

• Learn and utilize Armanino implementation standards and tools/documents

• Write and maintain programming and project documentation based on provided specifications

• Support end-user and system administrator training in remote formats

• Understand and use configuration/programming and documentation best practices

• Continuously improve knowledge through research and self-study

• Identify and make recommendations to improve processes, methodologies, and best practices

• Willingness to take part in company trainings and obtain certifications as necessary

Requirements

• Bachelor’s degree in business, information systems or equivalent work experience

• Minimum of 5 years’ experience ERP implementation experience Business Central (BC) or NAV

• Experience working in a progressive consulting or professional services firm

• Excellent organizational skills, detail oriented and aligned with firm and client goals

• Client-facing experience, problem solver with a positive attitude

• Experience with multiple add-ons, or ISV’s

• Travel to client sites as needed

Preferred Qualifications

• Experience with clients in industries such as, manufacturing, distribution, life sciences