Commerce Bank

Business Banking Relationship Manager

Commerce Bank$116K — $184K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education and experience required.
  • Minimum of 5 years in commercial banking industry.
  • Strong knowledge of commercial products and credit policies.
  • Proficient with Microsoft Word, Excel, and Outlook at an intermediate level.
  • Excellent analytical, negotiation, and problem-solving skills.

Responsibilities

  • Manage a diverse portfolio of commercial customer relationships.
  • Conduct prospecting activities to identify new credit opportunities.
  • Serve as the primary advisor to commercial clients for high satisfaction and retention.
  • Process customer service requests for loan renewals and modifications.
  • Collaborate on credit requests and analyze industry/credit risk.
  • Oversee loan booking, including documentation negotiation and closing processes.
  • Monitor and report on credit performance, including portfolio profitability.

Benefits

  • Employer sponsored health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Life insurance coverage.
  • Paid vacation and personal time off.
  • Career development and education assistance opportunities.
Full Job Description
The main purpose of this job is to manage and service a portfolio of commercial customers, including expanding, building and maintaining strong customer relationships with a resulting high level of customer satisfaction.

Essential Functions
  • Utilize a high degree of critical thinking skills in managing a large portfolio of diverse and complex commercial relationships
  • Participate and target customer prospect calling activities with relationship manager as appropriate (especially those with active new credit opportunities)
  • Serve as the primary advisor for a specific number of commercial relationships, ensure a high level of customer satisfaction and retention. Work with Team Leader on a semi-annual basis to assure that all appropriate products and services are being cross-sold to those relationships.
  • Handle customer service requests for existing relationships, including loan renewals and modifications
  • Work with regional managers on credit requests, including general underwriting, loan structuring, negotiating/pricing, collateral, and analyze industry/credit risk
  • Complete all requirements of loan booking, including negotiating terms, the review of loan documentation and assist in the closing process
  • Manage annual credit review schedule for team of relationship managers. Prepare loan presentations and credit reviews as necessary.
  • Handle reporting on loans, involving such things as past dues, documentation and collateral exceptions, financial performance updates, portfolio profitability, etc.
  • Work with respective regional managers in the credit management of all watch list credits
  • Ensure compliance with all bank policies, procedures, regulations, and laws
  • Perform other duties as assigned


Knowledge, Skills & Abilities Required
  • Strong knowledge of full range of commercial products, credit policies, procedures and terminology
  • Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
  • Excellent analytical and problem-solving skills
  • Strong developed negotiation skills
  • Strong independent decision-making skills, with minimal management oversight
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate level proficiency with Microsoft Word, Excel and Outlook


Education & Experience
  • Bachelor's degree or equivalent combination of education and experience required
  • 5+ years of commercial banking experience required


**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Banking Relationship Manager III and Senior Commercial Banking Relationship Manager job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay of $116,500 to $184,000. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 8001 Forsyth Blvd, St. Louis, Missouri 63105

Time Type:
Full time

About Commerce Bank

Commerce Bancshares, Inc. is a Kansas City, Missouri based bank holding company with branches of its Commerce Bank in Colorado, Illinois, Kansas, Missouri, Oklahoma, and Texas. Commerce Bancshares, Inc. is the corporate parent of Commerce Bank, a provider of a diversified line of financial services, including business and personal banking, wealth management, financial planning, and investments through its affiliated companies. Commerce Bank operates in more than 200 locations in the central United States.
Learn more about Commerce Bank
Size
4,500 employees
Industry
Founded
1865

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