2-3 years experience in business analysis, architecture, or solution design in enterprise settings
Familiarity with platforms like Microsoft Dynamics, Workday, QuickBooks, and ServiceNow
Proficient in business capability design and process modeling (BPMN)
Experience in process optimization and digital transformation
Fluency with AI-tools for productivity and analysis
Bachelor's degree in Business, Information Systems, or related field
Strong communication and stakeholder engagement skills
Responsibilities
Partner with stakeholders to define business capabilities and target operating models
Model current and future state processes for system alignment
Collaborate with technical teams to ensure business-aligned platform designs
Develop business architecture artifacts such as capability maps and process flows
Provide recommendations on system integration and data flow improvements
Facilitate workshops for requirements gathering and design consensus
Support program planning through prioritization and requirements traceability
Benefits
Collaborative and inclusive work environment
Opportunities for learning and professional development
Engagement in innovative digital tools and strategies
Support for talent retention and attraction initiatives
Commitment to integrity and respect in workplace culture
Full Job Description
Your Opportunity
The Business Architect will play a pivotal role in aligning enterprise systems, such as Microsoft Dynamics, Workday, iFirm, QuickBooks, and ServiceNow, with strategic business capabilities to enhance operational efficiency and client service delivery. This replacement role is ideal for a systems thinker and skilled collaborator who thrives in cross-functional environments. The successful candidate will act as a bridge between business strategy and solution delivery, leveraging architectural frameworks to guide system integration and will own the following responsibilities:
Partner with senior stakeholders to define business capabilities, value streams, and target operating models across departments including client service, finance, HR, and operations.
Model current and future state processes to drive system alignment and operational improvement.
Collaborate with solution architects, product owners, and technical teams to ensure platforms are designed with business outcomes in mind.
Develop business architecture artifacts such as capability maps, integration models, process flows, and business requirements.
Provide insight and recommendations on system integration, automation, and data flow improvements.
Facilitate stakeholder workshops and interviews to support requirements gathering and design consensus.
Support program planning through initiative prioritization, benefits realization, and requirements traceability.
Support development of integrated business and technology roadmap strategies while researching/understanding emerging technologies and competitor practices.
Contribute to governance processes related to enterprise systems and architectural standards.
Promote a shared understanding of business goals and foster collaboration between technical and non-technical teams.
How do we define success for your role?
You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
You understand your stakeholder's industry, challenges, and opportunities; stakeholders describe you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your stakeholders
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your Experience and Education:
Minimum 2-3 years of experience in business analysis, business architecture, or solution design within a complex or enterprise setting.
Experience with task-management, workflow, case-management, or work-orchestration platforms, including process redesign, system transition, integration requirements, reporting, controls, and change adoption.
Strong knowledge of CRM, ERP, financial systems, workflow platforms, and ITSM platforms such as Microsoft Dynamics, Workday, iFirm, QuickBooks, ServiceNow, or comparable enterprise systems.
Proficient in business capability design, process modelling, including BPMN.
Demonstrated experience in process optimization and digital transformation.
Practical fluency with AI-enabled productivity and analysis tools, with the ability to use AI responsibly to accelerate documentation, process analysis, requirements development, research, and stakeholder synthesis.
Bachelor's degree in Business, Information Systems, or a related field.
Certifications in Business Architecture, Business Analysis, or Project Management considered an asset.
Strong communication, facilitation, and stakeholder engagement skills.
Analytical mindset with the ability to interpret data and drive decision-making.
Adept at navigating both business and technical environments, with the ability to influence and challenge constructively.
About BDO Canada LLP
BDO Canada LLP is a leading accounting and advisory firm that provides a wide range of services to clients across Canada. The firm offers audit and assurance, tax, advisory, and consulting services to clients in various industries, including manufacturing, retail, real estate, and technology. BDO Canada LLP is part of the global BDO network, which operates in over 160 countries and employs over 80,000 people. The firm is committed to providing exceptional client service and helping clients achieve their business objectives.
