Radial

Business Analyst Trade Support CRD

Radial • $95K — $115K *
Boston, MA 02115In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Production Support
  • Hands-on technical skills in ASP.NET, SQL Server (SSIS, SSRS), React JS, Python, MVC
  • Background in Banking or Capital Markets/Asset Management
  • Experience in L2/L3 production support with application enhancements
  • Strong understanding of ITIL concepts including incident management and SLA's

Responsibilities

  • Communicate with business stakeholders to gather and understand requirements
  • Translate business needs into actionable tickets for development teams
  • Provide L2/L3 production support for asset management applications
  • Implement enhancements to existing applications as required
  • Manage incidents and changes according to ITIL standards
  • Participate in release management and deployment processes
  • Provide rotational on-call support as scheduled

Benefits

  • Flexible working hours to accommodate project needs
  • Opportunity to work in a dynamic asset management environment
  • Exposure to modern technologies like React JS and Python
  • Chance to develop strong incident management skills according to ITIL standards
  • Collaborative work culture with a focus on communication and teamwork
Full Job Description
Business Analyst with asset management support experience needed for client in Boston. The primary role would be to communicate with business , understand the business requirement and translate it to Ticket which team should able to work and provide the fix for.

Ideally looking for someone with working experience in any Trading platform software management(CRD).
• Position is for a 9-12 year experienced Production Support analyst for L2/L3 production support along with enhancements
• Candidate should be technically strong (Hands On) in the required technologies
o Technical skill set: ASP.NET, SQL Server (SSIS, SSRS), React JS, Python, MVC
o Domain skills: Banking, Capital Markets/Asset Management
• L2/L3 production support with enhancements for a set of Asset Management Applications
o Strong exposure and understanding of ITIL concepts around Incident Management, Problem management, Change requests, SLA's and KPI's are looked for.
o Strong technical skills, understanding of overall development environment is required
o Understanding of release management, deployment tools
• Candidate is required to work from 8 AM till 5 PM EST
o Rotational On-Call support
• Candidate should be flexible to working hours, to accommodate the need of the project

#LI-JW1

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Radial

More Finance & Insurance Jobs

Find similar Business Analyst Trade Support CRD jobs:

NationwideBoston, MA