Business Analyst

Salary: $86,688.00 - $113,736.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-91
Department: Administrative Office of the Courts
Opening Date: 10/29/2026
Closing Date: 11/15/2026 11:59 PM Pacific

Description
Washington Courts Employment Opportunity

Administrative Office of the Courts (AOC)
Business Analyst

Court Services Division

Location: Olympia, Washington (AOC requires employees to reside in Washington State).

Salary: $86,688 - $113,736per year (DOQ). This position is not eligible for overtime.

Closes: November 12, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.

In-Office Requirement: This position requires at least two days per week working in-office.

Position Details

Transforming user needs into powerful court solutions.
The Administrative Office of the Courts is seeking a motivated and detail-oriented Business Analyst to help shape the technology and processes that support our internal applications. In this role, you'll dive into the heart of how our staff work, uncovering system needs, translating them into clear business requirements, and making meaningful improvements through thoughtful analysis and User Acceptance Testing. You'll work closely with teammates across the Court Services Division and collaborate with partners throughout AOC, other state agencies, and technology vendors. Together, you'll influence how systems are designed, enhanced, configured, and tested to serve users statewide.
This position offers the opportunity to think critically, work independently, and apply your analytical strengths to real-world challenges. While you'll rely on established procedures for many tasks, you'll also navigate situations that require creativity, interpretation, and fresh problem-solving. If you enjoy variety, thrive in a collaborative environment, and want your work to support the effective functioning of Washington's courts, this role gives you the chance to make a meaningful impact every day.

Duties and Responsibilities
Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

Required Qualifications

• Eight years of information technology experience, which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Associate degree in computer science, information systems or related technical/business discipline and six years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline and four years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Master's degree in computer science, information systems or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.
Desired Qualifications

• Skilled in planning, eliciting, managing, and documenting requirements for complex solutions using established methodologies and tools.
• Translating business needs into clear, well-defined user stories or use cases supported by strong analytical and documentation skills.
• Produces accurate, timely work while staying organized, focused, and efficient in a fast-paced environment.
• Communicates effectively with diverse stakeholders and is proficient in Microsoft 365 applications, with strong presentation and written communication abilities.

• Strong facilitation/negotiation skills; ability to interface with and influence people at multiple levels within the org.

How to Apply

In addition to completing the online application, to be considered for this position, you must include the following:

• Current Resume;
• Letter of Interest describing how you meet the specific qualifications for the position;

To view our current open positions and view benefits information, visit our Jobs Page @ . To submit an application for this position, click here to
Supplemental Information
AOC requires employees to reside in Washington State within the first 90 days of hire. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation l