Business Analyst

STARK is seeking a Business Analyst to join our Information Technology team in New York, NY (Hybrid). In this role, you will serve as a critical bridge between business stakeholders and our development team - translating operational needs into clearly defined Jira stories and supporting the successful delivery of technology initiatives. You will work closely with cross-functional teams across purchasing, finance, warehouse operations, and logistics to document requirements, facilitate discovery, and keep projects on track. This is an excellent opportunity for a driven professional who wants to deepen their experience in a fast-paced, specialty retail environment.

Job Responsibilities:

• Partner with business stakeholders to elicit, document, and validate requirements for technology initiatives.
• Translate business requirements into well-structured Jira epics, stories, and acceptance criteria.
• Conduct gap analysis comparing current-state processes to desired future-state outcomes, identifying areas for improvement or clarification.
• Maintain and prioritize the product backlog in collaboration with the project lead and development team.
• Facilitate requirements workshops and working sessions with business stakeholders and cross-functional teams.
• Support sprint planning, stand-ups, and retrospectives as needed.
• Perform light project management duties including tracking deliverables, coordinating stakeholder communication, and flagging risks or blockers.
• Provide stakeholder communication and status updates, keeping business owners informed throughout the project lifecycle without requiring their attendance at every development meeting.
• Document current-state and future-state business processes using clear, accessible language, including data mapping and field-level documentation where applicable.
• Support change management efforts by documenting what is changing and helping communicate impacts to affected business users.
• Assist the UAT team during testing cycles by clarifying requirements and resolving ambiguities - UAT execution is owned by the testing team.

Job Requirements:

Required

• 2-5 years of experience in a Business Analyst or similar role.
• Demonstrated ability to write clear, actionable Jira stories and acceptance criteria.
• Familiarity with Agile, Scrum, or other iterative project management frameworks.
• Proven ability to facilitate requirements workshops and working sessions with diverse stakeholder groups.
• Strong written and verbal communication skills; comfortable presenting to both technical and non-technical audiences.
• Proficiency with Microsoft 365 (Word, Excel, Teams, and related tools).
• Organized and detail-oriented with the ability to manage multiple workstreams concurrently.
• Bachelor's degree in Business, Information Systems, or a related field - or equivalent work experience.

Preferred

• Experience in the carpet, rug, textile, or specialty apparel/garment industries.
• Exposure to ERP systems (Infor M3 or similar) or order management platforms.
• Hands-on experience with Jira and project management tools such as Microsoft Planner or equivalent.
• Understanding of software development lifecycle (SDLC) concepts.
• Agile or Scrum certification (CSPO, CSM, PMI-ACP, or equivalent) is a plus.

COMPANY INFO

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs.

Our Mission:
To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage:
Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

The pay range for this role is:

85,000 - 95,000 USD per year (New York 780 Building)