Salary: $7,150.00 - $9,618.00 Monthly
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Washington's Lottery
Division: Information Services
Opening Date: 10/26/2026
Closing Date: 11/8/2026 11:59 PM Pacific
DescriptionThe Opportunity:Love solving puzzles, connecting the dots, and turning big ideas into smart tech solutions? Join our team and be the bridge between business needs and technology, collaborating with experts and vendors to tackle challenges, improve mission-critical systems, and make things work smarter, not harder! If you're a natural problem-solver who loves making an impact, we'd love to have you bring your talents to the Lottery!
Key Responsibilities:- Elicits business requirements from cross functional subject matter experts for Lottery system modifications. Ensures stakeholders' actual underlying needs are understood and captured.
- Independently analyzes and develops functional and non-functional specifications for multi-functional mission critical systems.
- Translates business requirements and functional specifications into technical requirements.
- Conducts in-depth analysis of functional and technical specifications and design documents to ensure compliance with business requirements. Identifies gaps between functional specifications and system capabilities. Identifies possible solutions to address gaps or other issues.
- Advises vendor(s) and subject matter expert(s) of any conflicts with system(s) and propose viable solutions to lessen potential issues.
- Uses business analysis techniques to manage requirements and assess work progress.
Required Qualifications:- Demonstrated ability to gather, understand, confirm, and document business and technical requirements by meeting with customers, leading requirement-gathering sessions, and creating clear documents such as use cases, process flows, and user stories.
- Demonstrated ability to explain technical information in simple, easy-to-understand language and help developers, testers, and business users communicate clearly and understand system requirements.
- Ability to review complex business processes and IT systems to understand current and future states. Experienced in creating diagrams, decision tables, process documents, and other tools to identify improvements and support system updates or new solutions.
- Proven ability to review IT requests to make sure they are clear, complete, and assigned to the right category. Experienced in working with business customers and IT managers to direct requests to the appropriate teams and determine priorities.
- Experience using proven business analysis methods to gather, document, manage, and update requirements, and handle changes in complex IT environments involving multiple teams or departments.
- Proven experience in testing and confirm that systems meet business needs by creating test cases, answering questions about requirements, supporting usability testing, and showing customers prototypes to gather feedback.
Required Competencies:- Ability to take action to learn and grow.
- Ability to take action to meet the needs of others.
Desired Qualifications:- 3 or more years of demonstrating advanced knowledge of gaming system capabilities, functionality, and lottery business rules; independently analyzes complex issues, assesses the impacts of system changes, and recommends solutions that meet business needs.
- Focused on providing good customer service and building positive, productive working relationships with IT staff, business customers, and vendors.
- Able to manage multiple tasks and competing priorities while working remotely or in a hybrid environment by staying organized, meeting deadlines, and keeping accurate and detailed documentation.
- Knowledge and experience in accounting principles and state financial systems.
- Certification of Capability in Business Analysis (CCBA) or as a Certified Business Analysis Professional (CBAP) through the International Institute of Business Analysis (IIBA) OR completion of a business certification from a university or college (Desired)
Application Requirement:- You are required to list all relevant experience in the "Work Experience" section of the application. Experience not included in this section will not be considered. A resume will not be accepted as a substitute.
- Submit a cover letter that addresses why you are interested in this role.
- Submit a resume.
Please submit only the required document(s) as noted above and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Supplemental InformationApply online at www.careers.wa.gov.
Search for IT Business Analyst, then click Apply.
We will begin reviewing applications right away and may make a hiring decision at any time. Submitting your application as early as possible is encouraged.
If you have questions or would like more information, please call 360-890-2856.
- A background check, including criminal history, will be conducted prior to hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Lottery employees and family members living in the same household are legally prohibited from participating in Lottery games. Family members living in the same household may not be employed by a Lottery vendor.
- Washington's Lottery Headquarters and Warehouse buildings are a chemical-free/scent-free environment. Employees are expected to refrain from using scented products when at those locations.
