Bachelor's degree with 8+ years of relevant experience.
Expert knowledge of Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams, SharePoint).
Exceptional interpersonal and communication skills across all organizational levels.
Strong problem-solving skills with a proactive customer service approach.
Ability to maintain confidentiality with sensitive information.
Detail-oriented with excellent writing skills and highly organized.
Flexible and decisive in changing environments, capable of negotiating under pressure.
Responsibilities
Gather and document requirements by eliciting and clarifying business needs.
Analyze processes to identify bottlenecks and recommend improvements.
Utilize BI tools for data analysis and create dashboards to support decision-making.
Collaborate with cross-functional teams and executives to align solutions with business goals.
Assist in defining technical specifications and conducting fit/gap analysis.
Contribute to project planning, testing, and delivery phases.
Help establish standards and procedures to enhance efficiencies and may direct project support staff.
Benefits
Health care, dental, and vision insurance.
Life insurance and 401(k) plan.
Education assistance for professional development.
Paid time off including PTO and holidays.
Compliance with paid leave requirements as mandated by law.
Full Job Description
Business Analyst support to the Flight Projects Directorate (FPD) located at NASA Goddard Space Flight Center (GSFC). The selected candidate will have act as the bridge between business stakeholders and technical teams, translating business needs into actionable requirements and solutions.
Responsibilities
Requirements gathering & documentation: Elicit, clarify, and document business needs; create user stories and functional specifications.
Process analysis & improvement: Map workflows, identify bottlenecks, and recommend optimizations.
Data analysis & reporting: Use BI tools to analyze performance data, create dashboards, and support decision-making.
Stakeholder collaboration: Work with cross-functional teams, executives, and technical staff to align solutions with business goals.
Solution design support: Assist in defining technical specifications, fit/gap analysis, and system integration needs.
Project coordination: Contribute to project planning, testing, and delivery phases.
Participate in creating standards, processes and procedures to improve efficiencies and processes; may direct project support staff.
Requirements:
Outstanding proactive customer service with strong problem-solving skills. Anticipate customer needs by recognizing areas of opportunity and providing solutions.
Quickly make decisions and act to changing environments. Ability to communicate a clear direction to other team members and customers.
Exceptional interpersonal and communication skills with all levels of the organization.
Demonstrated ability to maintain a high level of confidentiality while working with sensitive information.
Confident with making decisions quickly utilizing analysis, experience, and judgment. Must be flexible to changing environments and can negotiate under pressure.
Expert knowledge of with Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams, and SharePoint).
Excellent writing skills, detail-oriented, and highly organized.
Ability to manage time, focus on assignment details, and meet strict deadlines.
Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required.
Education and Experience:
Bachelor's degree with 8 or more years of relevant work experience.
Experience with NASA / Goddard Space Flight Center preferred.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
About ASRC
Arctic Slope Regional Corporation (ASRC) is an Alaska Native corporation that was established in 1972 under the Alaska Native Claims Settlement Act (ANCSA). The company is owned by approximately 13,000 Iñupiat shareholders who live primarily in eight villages on Alaska's North Slope. ASRC is a diversified company with subsidiaries involved in oil and gas exploration and production, government services, construction, and resource development. The company has a strong commitment to sustainability and environmental stewardship, and has implemented a number of initiatives to reduce its environmental impact.
