Business Analyst

Massachusetts Mutual Life Insurance Company (MassMutual) • $92K — $121K *
Springfield, MA 01109Hybrid
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma
  • 5+ years of business analysis experience
  • 2+ years negotiating and influencing requirements direction
  • 2+ years developing business process models and procedures
  • 1+ years managing requirements activities for medium- to large-scale projects

Responsibilities

  • Define business scope and requirements by aligning user needs with industry standards.
  • Design procedures that solve complex problems while considering system limitations.
  • Analyze and document business needs, translating them into specifications.
  • Coach less-experienced Business Analysts to enhance team capabilities.
  • Evaluate technology implications for future business needs across analysis phases.

Benefits

  • Hybrid work environment fostering collaboration.
  • Opportunities for professional development and advancement.
  • Access to a range of health and wellness initiatives.
  • Support for work-life balance through flexible scheduling.
Full Job Description
The Opportunity

The Operations Project Management Office (OPMO) is seeking an experienced Business Analyst. In this highly visible role, you will report to the Director of Project Management and support projects led or supported from the Operations organization. You will be responsible for coordinating, planning, and developing business analysis and requirements documentation that support large-scale business projects, as well as readiness initiatives, for implementing across the Operations organization. This role requires extensive collaboration and communication across multiple business units within Operations and outside of Operations (technology teams, suppliers, procurement).

The Impact:

As a Business Analyst, you will:
  • Define business and systems scope, objectives, and requirements by aligning user needs with applicable industry standards.
  • Design and refine procedures that solve complex problems while accounting for system limitations, operating timelines, and desired outcomes.
  • Analyze business and user needs, document requirements, and translate findings into clear business and system specifications.
  • Coach and advise less-experienced Business Analysts to strengthen team capability and execution.
  • Operate at a senior technical level across key phases of business and systems analysis, evaluating technology implications for current and future business needs.
  • Drive escalation analysis and resolution for complex business and system issues.
  • Communicate difficult decisions clearly, accurately, and in a timely manner to internal and external stakeholders.
  • Develop recommendations through critical analysis, sound judgment, and risk-informed decision-making.
  • Lead initiatives that advance business strategy and improve operational processes.
  • Identify process and procedure gaps and recommend practical improvements.
  • Build strong networks with internal resources, business partners, and vendor partners across the organization.
  • Facilitate and organize stakeholder meetings that drive alignment, decision-making, and follow-through.


The Minimum Qualifications
  • High School Diploma
  • 5+ years of related business analysis experience
  • 2+ years of experience negotiating and influencing requirements direction.
  • 2+ years of experience developing business process models, process outlines, or procedures, and job aids that prepare the business for successful execution.
  • 1+ years of experience planning and managing requirement activities for medium- to large-scale projects.


The Ideal Qualifications
  • Lead business analysis across multiple concurrent initiatives.
  • Influence and negotiate requirements direction to support business priorities.
  • Gather, document, and validate functional and non-functional requirements.
  • Communicate clearly and concisely across written and verbal channels.
  • Facilitate effective requirements-gathering sessions with cross-functional stakeholders.
  • Lead business impact analysis to assess risks, dependencies, and operational implications.
  • Contribute effectively to complex projects with appropriate guidance.
  • Apply business analysis expertise to resolve most complex problems independently.


Salary Range:
$92,800-$121,800

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

About Massachusetts Mutual Life Insurance Company (MassMutual)

Massachusetts Mutual Life Insurance Company (MassMutual) Careers

Joining the team at Massachusetts Mutual Life Insurance Company (MassMutual) offers more than just a job; it opens the door to a world of job opportunities where professional growth and personal development are encouraged and nurtured. Massachusetts Mutual Life Insurance Company (MassMutual) stands as a beacon of innovation, leadership, and diversity in the insurance industry.

Explore Career Opportunities

Massachusetts Mutual Life Insurance Company (MassMutual) is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the company seeks passionate, creative, and solution-driven team players. Explore the numerous job opportunities at Massachusetts Mutual Life Insurance Company (MassMutual) to find a position that matches your skills and interests.

Internship Programs

Kickstart your career with Massachusetts Mutual Life Insurance Company (MassMutual)'s internship programs. These opportunities provide invaluable industry experience, networking prospects, and a chance to work on real projects that impact the company and its clients. Internships at Massachusetts Mutual Life Insurance Company (MassMutual) are a stepping stone to full-time employment and offer a deep dive into the culture and operations of a leading insurance provider.

Employee Benefits and Culture

Massachusetts Mutual Life Insurance Company (MassMutual) is committed to supporting its team members not only in their professional lives but also in their personal growth. The company offers comprehensive benefits designed to nurture the well-being of its employees and their families. The culture at Massachusetts Mutual Life Insurance Company (MassMutual) is built on a foundation of respect, integrity, and diversity, fostering an environment where everyone can thrive.

Professional Development and Growth

Career growth at Massachusetts Mutual Life Insurance Company (MassMutual) is propelled by continuous learning and development opportunities. The company invests in diversity training, leadership programs, and innovation workshops to ensure that every team member has the resources to advance their career. Employees are encouraged to expand their knowledge base and acquire new skills through various training and development programs.

Networking and Innovation

At Massachusetts Mutual Life Insurance Company (MassMutual), networking and innovation go hand in hand. Employees are encouraged to connect with colleagues and industry professionals, enhancing their career prospects and contributing to the company's leadership in the market. The collaborative environment ensures that innovative ideas are shared and celebrated.

Join the Massachusetts Mutual Life Insurance Company (MassMutual) Team

Search open positions that align with your career goals at Massachusetts Mutual Life Insurance Company (MassMutual). Prepare your resume, hone your interview skills, and get ready to join a team that values leadership and professional growth. Discover how Massachusetts Mutual Life Insurance Company (MassMutual) can transform your career aspirations into reality.

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Explore Jobs and Careers at Massachusetts Mutual Life Insurance Company (MassMutual)

Whether you are seeking a new challenge, a leadership role, or a collaborative team environment, Massachusetts Mutual Life Insurance Company (MassMutual) offers a dynamic and supportive workspace for everyone. Check out the latest job openings and embark on a rewarding career journey with Massachusetts Mutual Life Insurance Company (MassMutual).
Learn more about Massachusetts Mutual Life Insurance Company (MassMutual)
Industry
Finance & Insurance
* Ladders Estimates

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