Requisition number
206513E
Date posted
11/09/2026
Business Analyst and Project Support, Health Data and Information Services BC Transplant
Vancouver, BC
The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. Works in close collaboration with other partners to develop business/data systems enhancements, business solutions, or business processes. Functions as a Subject Matter Expert (SME) to project team through performing gap analysis of systems and business process mapping including the identification of linkages to other business/data systems. Provides key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely. Participates in and contributes to strategic planning. Develops project plans for the design, development, and implementation of new business processes, and supports the transition from current systems, practices and processes to an integrated system, common practices, and standardized processes with current or improved functionality.
What you'll do - Ensures key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
- Supports the Manager/Team Lead/Sr. Business Analyst by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline.
- Provides professional expertise to staff, departments, partners, and guidance regarding standard process for project management.
- Reviews, analyzes and defines current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
- Provides user support, advice and orientation. Develops content, as required, for training modules, delivers training, and provides and guidance to system users and department staff.
- Develops and maintains online course content as required.
- Develops and maintains various business processes, policies and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.
What you bring Qualifications
- A level of education, training, and experience equivalent to a Bachelor's degree in Science, Health Information Management, Computer Science or a related discipline, plus five (5) years recent related experience which includes project planning, analysis and implementation. Public Service and Health Sector experience and knowledge an asset.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Transplant contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Demonstrated ability to carry out business process mapping and fit gap analysis.
- Excellent interpersonal, oral, and written communication skills with the ability manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving and system analysis skills.
- Proven ability to plan and execute projects with stringent timelines.
- Ability to work effectively as part of a team.
- Demonstrated ability to provide professional expertise to staff, departments and IMITS/IT partners, and guidance regarding standard processes for project management.
- Demonstrated ability to provide user support, advice and training, and other user liaison services.
- Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
Job Type: Regular, Full-Time
Salary Range: $69,218- $99,501. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1770 West 7th Avenue, Vancouver, BC V6J 4Z9
Hours of Work: 0830-1630
Requisition # 206513E
What we do BC Transplant (BCT) provides oversight for all aspects of organ donation and transplantation across BC.
BCT program is part of the Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
Attention current employees of PHSA: You must apply via your internal profile at http://internaljobs.phsa.ca The internal job posting expires on
November 16, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant.
Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca Back to search result
