Salary: $86,688.00 - $113,736.00 Annually
Location : Olympia, WA
Job Type: .REGULAR: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-91
Division: Court Services Division
Opening Date: 10/29/2026
Closing Date: 11/15/2026 11:59 PM Pacific
Position ProfileWashington Courts Employment OpportunityAdministrative Office of the Courts (AOC)
Business AnalystCourt Services Division
Salary: $86,688 - $113,736per year (DOQ). This position is not eligible for overtime.
Closes: November 12, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.
In-Office Requirement: This position requires at least two days per week working in-office.
Position DetailsTransforming user needs into powerful court solutions.
The Administrative Office of the Courts is seeking a motivated and detail-oriented Business Analyst to help shape the technology and processes that support our internal applications. In this role, you'll dive into the heart of how our staff work, uncovering system needs, translating them into clear business requirements, and making meaningful improvements through thoughtful analysis and User Acceptance Testing. You'll work closely with teammates across the Court Services Division and collaborate with partners throughout AOC, other state agencies, and technology vendors. Together, you'll influence how systems are designed, enhanced, configured, and tested to serve users statewide.
This position offers the opportunity to think critically, work independently, and apply your analytical strengths to real-world challenges. While you'll rely on established procedures for many tasks, you'll also navigate situations that require creativity, interpretation, and fresh problem-solving. If you enjoy variety, thrive in a collaborative environment, and want your work to support the effective functioning of Washington's courts, this role gives you the chance to make a meaningful impact every day.
Duties and ResponsibilitiesSome of the duties you will perform are:
- Plan, schedule and lead the management of requirements for complex solutions.
- Elicit business requirements from internal and external subject matter experts.
- Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
- Translate business requirements into user stories, use cases and acceptance criteria.
- Develop and maintain requirements documentation.
- Develop and maintain requirements traceability matrices for requirement management and re-use.
- Analyze requirements for completeness and testability.
- Review test results to confirm that test acceptance criteria have been met.
- Provide consultation to project stakeholders.
- Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.
Required Qualifications- Eight years of information technology experience, which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR - Associate degree in computer science, information systems or related technical/business discipline and six years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR- Bachelor's degree in computer science, information systems or related technical/business discipline and four years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR- Master's degree in computer science, information systems or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.
Desired Qualifications- Skilled in planning, eliciting, managing, and documenting requirements for complex solutions using established methodologies and tools.
- Translating business needs into clear, well-defined user stories or use cases supported by strong analytical and documentation skills.
- Produces accurate, timely work while staying organized, focused, and efficient in a fast-paced environment.
- Communicates effectively with diverse stakeholders and is proficient in Microsoft 365 applications, with strong presentation and written communication abilities.
- Strong facilitation/negotiation skills; ability to interface with and influence people at multiple levels within the org.
We are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.
Our compensation plan includes:
- Health, Dental, and Vision Plans
- Retirement Plan Options
- Deferred Compensation Plan
- Paid Time Off (Vacation, Sick Leave and Holidays)
- Paid Basic Life Insurance Policy and Long Term Disability Insurance
- Employee Assistance Program
- Flexible Spending Account and Dependent Care Assistance Program
- Public Service Loan Forgiveness
Part-time employees will receive benefits on a pro-rated basis.
To learn more details about all we have to offer, visit the benefits page at
01
Which of the following best describes your education and experience? - Eight (8) years' direct experience.
- Associate's degree with six (6) years' experience.
- Bachelor's Degree with four (4) years' experience.
- Master's Degree with one (1) year of experience.
- None of these options match my education or experience.
02
Please briefly describe how/where you gained the experience indicated in the previous question. Your answer should be reflected in the work history section of your application. If you do not have this experience, please write "none." Answers such as "see application/resume/cover letter", will not be accepted.
03
Which of the following best describes your skill in eliciting, documenting, and translating business requirements into user stories or use cases? - I possess one year or less of this experience, as noted above.
- I possess one to two years' experience, as noted above.
- I possess two to three years' experience, as noted above.
- I possess three to four years' experience, as noted above.
- I possess five or more years' experience, as noted above.
- None of the above.
04
Which of the following best describes your experience with presentation, interpersonal, written, and verbal communication skills for both business and technical audiences? - I possess one year or less of this experience, as noted above.
- I possess one to two years' experience, as noted above.
- I possess two to three years' experience, as noted above.
- I possess three to four years' experience, as noted above.
- I possess five or more years' experience, as noted above.
- None of the above.
05
As a condition of employment, AOC employees are required to reside in Washington State within 90 days of employment and work onsite at least two (2) days per week at the AOC office in Olympia, Washington. Do you acknowledge and agree to these requirements as a condition of employment?
06
Administrative Office of the Courts is currently NOT sponsoring immigration visas. A "Yes" response will disqualify you from further consideration for this position. For purposes of this question, immigration sponsorship includes an H-1B visa petition, O-1 visa petition, E-3 visa petition, TN status, or job flexibility benefits (also known as I-140 portability or Adjustment of Status portability). Will you now or in the future require immigration sponsorship to work for AOC?
07
Candidates who are provided with a conditional offer of employment are required to pass a national fingerprint background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. Are you willing to undergo a background check as a condition of employment?
Required Question 
