Business Analyst

Uses analytical, business, and technology knowledge to support the effective delivery and continuous improvement of patient support programs. Serves as a technology subject matter resource for systems used to support these services. Partners with cross-functional teams and business stakeholders to understand needs, translate them into requirements, assess processes, and recommend practical solutions. Uses data, process insights, and user feedback to improve quality, productivity, compliance, and the overall experience for internal users, patients, and health care professionals. Leads, develops, and manages a team of Technology Leads to ensure effective resource utilization, strong individual performance, and successful execution of business systems activities. Responsibilities: 37Determines approach and solution to problem when issue is within scope of own ability. Develops solutions to problems where casual relationships can be identified and precedents exist. 37Applies analytical thinking skills to diagnose and make recommendations on systems. Incorporates knowledge of business and technology to make recommendations. Translates data gathered from user discussions into business requirements. Identifies business/system needs and recommends solutions. Assists with the testing strategies and develops preliminary findings. 37Partners with business to analyze processes and needs, and makes recommendations that are most effective means to satisfy those needs. Analyses the most complex work procedures and job methods and presents concepts to simplify those procedures. 37Work is performed and technical decisions are made with a clear partnership with SMEs in the business. As a result, a strong understanding of the business is required. 37Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning. 37Monitors and organizes the efforts of technical and business support staff. Manages projects according to milestones and completes tasks assigned by more experienced analysts and managers. Guides the efforts of less experienced staff. 37Supports the planning, coordination, and execution of projects and process changes, including requirements gathering, testing, tracking milestones, documenting findings, and coordinating follow-up activities. 37Identifies and supports continuous improvement opportunities, including process automation and changes to people, process, or technology. Helps develop process flows, communications, training materials, and rollout plans as needed. 37Provides day-to-day leadership, coaching, and direction to Technology Leads, establishing clear expectations, priorities, and accountability for deliverables. 37Manages employee performance and development, including goal setting, ongoing feedback, performance reviews, and identification of training and development opportunities. Qualifications 37Bachelor's degree preferred or equivalent experience to demonstrate technical equivalency 373-5 years of specialty pharmacy experience 37Experience developing and generating reports to maximize efficiency 37Experience with continuous improvement preferred 37Project Management experience a plus Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 37The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. 37We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. 37This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.