OldCastle

Build your career as a Sr. Technical Estimator and Project Manager

OldCastle • $80K — $95K *
Los Angeles, CA 90011In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent; Associate degree preferred.
  • Ability to work at a fast pace and manage inquiries and follow-up tasks.
  • Knowledge of pricing, margins, and negotiating skills.
  • Understanding of glass systems and navigation of business software.
  • Excellent customer service skills, critical thinking, and problem-solving abilities.

Responsibilities

  • Deliver world-class customer service, managing order processes and response times.
  • Listen to and empathize with customer needs, providing troubleshooting assistance.
  • Document customer interactions in ERP and maintain effective communication.
  • Provide accurate quotations within service level agreements for turnaround.
  • Follow up with customers to maintain account relationships and assignments.
  • Communicate effectively on behalf of customers and provide feedback to internal teams.
  • Support the sales team in achieving targets and demonstrate a closing ratio of over 30% on quotes.

Benefits

  • Industry competitive benefits at low employee cost.
  • PTO and holidays, including customizable floating holidays.
  • Pay-for-performance culture with potential for raises and bonuses.
  • Training to equip you with necessary knowledge and skills.
Full Job Description
What You'll Get to Do

The Sr. Technical Estimator and Project Manager, customer-focused professional responsible for processing sales and ensuring customer satisfaction. This role serves as the primary contact for a select group of customers, fostering account growth and satisfaction. You will act as a liaison between customers and CRL's internal departments, ensuring customer needs are met.

Job Responsibilities

Customer experience
  • Deliver world-class customer service, managing order management, quote turnaround, and inquiry response times.
  • Listen to customer needs, demonstrate empathy, and provide troubleshooting assistance.
  • Document customer interactions in ERP and maintain effective communication.
  • Provide accurate quotations and meet SLA for quote turnaround.
  • Follow up with customers to maintain and establish account assignments

Technical competency
  • Possess high-level technical knowledge of products, services, and procedures.
  • Understand bid requests through specifications/drawings and product compatibility.
  • Stay updated with new product launches and adhere to outlined procedures.
  • Serve as a subject matter expert (SME) in your product group.

Cross functional interaction
  • Communicate effectively on behalf of customers and provide valuable feedback.
  • Support the sales team in achieving sales targets and KPIs.
  • Demonstrate a closing ratio greater than 30% on all quotes.

What We are Looking For
  • High School diploma or equivalent; Associate degree preferred.
  • Ability to work at a fast pace and manage inquiries and follow-up tasks.
  • Knowledge of pricing, margins, and negotiating skills.
  • Understanding of glass systems and effective navigation of CRL's website and business software.
  • Excellent customer service skills, critical thinking, and independent problem-solving abilities.


What OBE Offers You
  • Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
  • Work-life balance - PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
  • Training - We will equip you with the knowledge and skills you need to succeed

About OldCastle

Oldcastle BuildingEnvelope Careers

Joining Oldcastle BuildingEnvelope presents a prime opportunity to advance one's career amidst a team of professionals dedicated to innovation and excellence in the building industry. As a leading company, Oldcastle BuildingEnvelope offers a range of job opportunities that cater to diverse skill sets and career aspirations.

Explore Career Opportunities

Oldcastle BuildingEnvelope is actively hiring, seeking individuals who are passionate, driven, and ready to contribute to groundbreaking projects. The company provides a robust platform for professional growth, ensuring that every team member has the resources and opportunities to excel.

Professional Growth and Development

At Oldcastle BuildingEnvelope, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training. These initiatives are designed to enhance skills and foster a culture of leadership and innovation.

Internship Programs

For students and recent graduates, Oldcastle BuildingEnvelope offers internship programs that provide a real-world foundation in the building industry. Internships are pivotal, offering both practical experience and professional networking opportunities, which are crucial for career advancement.

Benefits and Culture

Oldcastle BuildingEnvelope is committed to fostering a supportive and inclusive culture. The company offers competitive benefits to ensure the well-being of its team members. These benefits support both personal and professional growth, making Oldcastle BuildingEnvelope a desirable place of employment.

Join the Team

Oldcastle BuildingEnvelope is looking for creative, solution-driven team players. Explore open positions that match your skills and interests on the Oldcastle BuildingEnvelope careers page. Each position offers a unique opportunity to contribute to the company’s success while advancing personal career goals.

Innovation at Work

Employees at Oldcastle BuildingEnvelope are at the forefront of innovation in the building materials industry. The team's collaborative efforts drive significant advancements, positioning the company as a leader in its field.

Networking and Career Advancement

Oldcastle BuildingEnvelope encourages networking within the industry, providing employees with opportunities to connect with peers and leaders who can influence their career trajectory. This approach not only enhances professional relationships but also amplifies career development.

Applying for a Position

To apply for a position at Oldcastle BuildingEnvelope, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess fit both for the position and the company culture, ensuring mutual growth and success.

Stay Connected

Keep up to date with the latest from Oldcastle BuildingEnvelope by subscribing to job alert emails. Tailor your subscription to receive updates that align with your career interests and professional goals.

Explore Jobs and Careers

Discover the exciting and rewarding opportunities awaiting at Oldcastle BuildingEnvelope. Whether looking for a position in innovation, leadership, or project management, Oldcastle BuildingEnvelope is the place to build a formidable career. Visit the Oldcastle BuildingEnvelope Jobs and Careers page to start your journey today.
Learn more about OldCastle
Industry
Manufacturing & Automotive
Founded
1978
* Ladders Estimates

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