Broadband and Network Account Specialist

Salary : $113,232.00 - $140,268.00 Annually
Location : Downey, CA
Job Type: Open
Job Number: 27-LAC628
Department: Technology Services
Division: Networks and Communication Systems
Opening Date: 11/06/2026
Closing Date: 11/20/2026 5:00 PM Pacific

Broadband and Network Account Specialist$113,232 to $140,268 Annually

Insurance:
Your choice of several medical, dental, vision, and life insurance plans

To learn more, visit:
https://www.lacoe.edu
Online applications
must be submitted by:

11/20/26

5:00 P.M. (Pacific)

Retirement:
PERS Defined Benefit Plan

Paid Time Off:
24 vacation, 15 holidays, and 12 illness days.
The Los Angeles County Office of Education (LACOE) is seeking a business-minded professional who pairs strong technical understanding with a dedicated customer focus to join our team as the Broadband and Network Account Specialist (BNAS). Combining technical aptitude with a strong service mindset, the BNAS will drive the promotion of network services to school districts, oversee E-Rate activities, lead RFP development and responses, and manage contracts and billing processes to ensure dependable, high-quality connectivity for client agencies.

The Well Qualified Candidate Will Possess the Following

Knowledge:

• Basic understanding of principles, practices, and techniques for design and evaluation of large-scale LAN/WAN, WLAN, VOIP, Cloud based technology, and telecom systems
• Principals, practices, terminology, and trends of network planning, design, and engineering
• Various networking tools and equipment from platforms and vendors such as but not limited to Arista, Cisco, and security vendors
• Federal and state rules and regulations such as E-rate and California Tele-connect Fund
• Techniques of project management and coordination
• Marketing concepts of research, analysis, strategies, and evaluation

Competencies:

• Critical Thinking - Analytically and logically evaluating information, propositions, and claims
• Fact Finding - Obtaining facts and data pertaining to an issue or question
• Legal & Regulatory Navigation - Understanding, interpreting, and ensuring compliances with laws and regulations
• Professional & Technical Expertise - Applying technical subject matter to the job
• Action & Results Focus - Initiating tasks and focusing on accomplishment
• Attention to Detail - Focusing on the details of work content, work steps, and final work products
• Informing - Proactively obtaining and sharing information
• Oral Communication - Engaging effectively in dialogue
• Writing - Communicating effectively in writing
• Customer Focus - Attending to the needs and expectation of customers
• Negotiating - Reaching mutually satisfying agreement and compromises
• Relationship Building - Establishing rapport and maintaining mutually productive relationships
• Teamwork - Collaborating with others to achieve shared goals
• Project Management - Ensuring that projects are on-time, on-budget, and achieve their objectives
• Cultural Proficiency - Modeling communications and interactions that respect and include all individuals and their languages, abilities, religions and cultures

Required Education and Experience
Education: An associate's degree or equivalent college units (60 semester or 90 quarter units) from an institution of higher learning recognized by the Council of Higher Education Accreditation. Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.

Experience: Two years of experience managing Telecommunication accounts, performing tasks such as billing, or two years of experience in troubleshooting, configuring, testing, and maintaining LAN/WAN, WLAN, or PBXs.

Equivalency Provision: A valid Cisco Certified Network Associate (CCNA) certification in routers/switching, CompTIA Network+ certification, or CompTIA Security+ certification may substitute for one year of the required experience.

Additional Requirements: A valid California driver's license and the availability of private transportation or the ability to obtain transportation between job sites is required. This classification requires traveling to various sites in the Los Angeles County for meetings and occasional traveling to conferences.

Hybrid remote schedules may be available. To ensure the health and safety of its staff, LACOE may require employees to provide evidence of full vaccination against COVID-19.

Selection Process
Candidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a Techncial Project and Structured Interview.

Contact

For information about the examination process you may send an e-mail to
Lizbeth Valenzuela at valenzuela_lizbeth@lacoe.edu

For general inquiries please call 562.803.8360 (Mon- Fri 8:00 am - 5:00 pm)

For complete application information, please go to https://www.lacoe.edu/pc

LACOE Personnel Commission, 9300 Imperial Hwy, EC-Annex, Downey, CA 90242
Additional Information
Minimum qualifications must be met by the close of filing date. For more information, please go to https://lacoe.edu/jobs/hr/classified. For additional information on our testing procedures, please visit Applicant Resources on our website. Selection and promotion are based on a competitive examination process. Candidates who pass all exam parts are ranked according to overall exam score and placed on an eligibility (hiring) list. Vacant positions are filled from the top three ranks. Eligibility lasts for 12 months; however, additional recruitment may occur under a separate bulletin with additional candidates being merged onto the eligibility list. Some positions that involve public contact may require bilingual proficiency for which selective certification may apply (Education Code 45277.5). In addition, the eligibility list resulting from this examination may be used to fill vacancies in related job classifications for which no eligibility list exists (Education Code 45272). Veterans' Credit may be awarded for entry jobs.

This examination is authorized as Open, open to the public.

Recruitment ID: 27-LAC628

This announcement does not constitute an implied contract. Any part of this announcement is subject to change.
Based on full-time assignment:

• Although new employees usually begin at the first salary step, advanced salary step placement may be requested
  
  
• 24 vacation days per year
  
  
• 15 paid holidays per year
  
  
• 12 paid sick days annually
  
  
• Insurance includes health, medical, dental, vision and group life
  
  
• Retirement CALPERS combined with Social Security, and pre-tax retirement savings account options

01

PLEASE READ THE FOLLOWING STATEMENT:Answer the following questions as truthfully and accurately as possible. You are not expected to answer at the highest level of each of these items to be qualified. The application will be evaluated for minimum qualifications. Your responses to the supplemental questions below may also be used to determine your qualifications beyond the minimum qualification requirements for this classification in a training and experience (T&E) evaluation. Referring to your application/resume, listing "see resume", or incomplete responses will NOT qualify as a response to any question. Questions that are answered in this method will be considered INCOMPLETE and may result in DISQUALIFICATION. You are required to answer ALL of the supplemental questions as truthfully and accurately as possible. Your responses to these questions are subject to verification and may be assessed in subsequent examination parts. All experience, education, training, and certification must be included in your application in order to be considered. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from this examination process and possible bar from future employment opportunities with the Los Angeles County Office of Education (LACOE).Select "Yes" if you have read, understood, and agree to the above statements.Select "No" if you have read, understood, and DO NOT agree with the above statements and voluntarily withdraw your application for this position.

• Yes
• No

02

What is your highest level of education?Note: You must attach a copy of your degree or transcripts to your application for verification purposes. Degrees must be from an institution of higher learning recognized by the Council of Higher Education Accreditation. Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.

• High School Diploma or GED equivalent
• Associate's degree or equivalent college units (60 semester or 90 quarter units)
• Bachelor's degree
• Graduate degree or higher
• None of the above

03

Please list the field in which you obtained your degree(s).If no degree, list "N/A"
04

Do you possess any of the following certifications?- Cisco Certified Network Associate (CCNA) certification in routers/switching- CompTIA Network+ certification- CompTIA Security+ certificationNote: You must attach a copy of your certification for verification purposes.

• Yes
• No

05

How many years of experience do you have managing telecommunications accounts including performing tasks such as billing?

• No experience
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 or more years

06

Please describe your experience managing telecommunications accounts including performing tasks such as billing.For each related experience, please include:a) Your job title(s)b) Name of the organization(s)c) Job duties/responsibilities related to the job areas described aboved) Length(s) of employmentIf no experience in this area, list "N/A".
07

How many years of experience do you have with troubleshooting, configuring, testing, and maintaining LAN/WAN, WLAN, or PBXs?

• No experience
• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 or more years

08

Please describe your experience with troubleshooting, configuring, testing, and maintaining LAN/WAN, WLAN, or PBXs.For each related experience, please include:a) Your job title(s)b) Name of the organization(s)c) Job duties/responsibilities related to the job areas described aboved) Length(s) of employmentIf no experience in this area, list "N/A".
Required Question