Position Summary The Branch Manager is a foundational site leadership hire responsible for running DCSL's dedicated 829,000 sq ft Martinsburg warehouse as a standalone business, supporting data center construction and deployment across the region. Reporting to the VP of Operations & Strategy, this role owns operations, staffing, safety, financial performance, and the customer relationship end to end, serving as the single point of accountability for a large enterprise client. This is an opportunity for an experienced operator to stand the branch up from an empty building, hire and build the team, establish the operating rhythm, and shape the systems, standards, and culture that will define the site as it scales.
Reporting Structure Reports to VP of Operations & Strategy
Key Responsibilities - Own the branch P&L, including labor, equipment, occupancy, and operating costs
- Serve as the single point of contact for the client's construction and operations leadership, owning the relationship end to end
- Run a standing operating cadence with the client: weekly status review, monthly performance reporting, and quarterly business reviews covering volume, accuracy, safety, and service levels
- Hire, develop, and lead a team spanning warehouse operations, inventory systems, and material handling
- Establish and enforce site safety standards for forklift operations, material handling, and equipment storage
- Set the daily inbound and outbound operating cadence and hold the site to it
- Partner with the client on delivery scheduling, site logistics, and escalations
- Report performance and inventory status to both DCSL leadership and the client
- Manage vendor relationships: equipment rental, security, facility services, and outbound transportation
- Scale the operation as volume grows, including additional headcount and equipment
- Manage the scope boundary, track activity against the contracted scope, flag work that falls outside it, and originate change orders
- Identify when inbound and outbound volume crosses the thresholds that move the account to a higher service tier, and lead that conversation with the client
Required Qualifications - 7+ years in warehouse, logistics, or construction operations, including at least 3 in a leadership role with direct reports
- Demonstrated P&L or budget ownership
- Experience as the primary client-facing contact on a major account or program
- Track record managing scope, change orders, and client expectations on a contract with defined exclusions
- Working knowledge of warehouse safety requirements and OSHA standards
- Comfort operating with incomplete information and shifting schedules
- Willingness to work on-site daily
- Valid driver's license and an acceptable driving record may be required; driving records may be re-reviewed periodically during employment. Employment is subject to a background check conducted in accordance with applicable law. Ability and willingness to travel to DCSL warehouse locations as needed.
What Sets a Candidate Apart- Direct data center construction, deployment, or mission-critical experience
- Familiarity with the equipment types involved: switchgear, PDUs, transformers, battery cabinets, cable and fiber
- Experience standing up a new site, branch, or facility
- Background in 3PL, dedicated contract logistics, or single-customer warehouse operations
- Working knowledge and/or experience with WMS or inventory management platforms
