Our branch located in
Hamilton is looking for a
branch manager.
Salary: 85 000$ to 100 000$/year
Terapro benefits- Defined contribution pension plan;
- Advantageous group insurance (life, short and long term disability, medication);
- 2 days of sick leave and 3 days for personal reasons;
- Work clothing allowance available;
- Learning and development opportunities.
Responsibilities- The branch manager reports to the general manager in their respective sector. They are responsible to oversee the daily operations of equipment sales representative and the product support teams with a focus on equipment sales;
- They are responsible for the direct application of corporate and administrative fucntions (HR, health and safety, marketing, IT and finance);
- the sales team, parts and service managers' report directly to the branch and equipment sales manager;
- Accountable to the general manager;
- The scope of the role applies to the employees and customers of its branches as well as the overall condition of the branches.
Client management- Manages and supervises teams' interactions with clients to ensure set goals are achieved;
- Manage situations and ensure that the branch maintains high standards of service and customer satisfaction;
- In-depth involvement with high profile client accounts.
Strategic plan- Responsible for the implementation of the strategic plan for TERAPRO within their branch;
- Participate in the budgeting exercises related to the operation of their branch in line with goals set;
- Facilitate regular management team meetings to coordinate priorities on a weekly basis;
- Ensures organization of resources provided by the company are mobilised to achieve business goals;
- Participate in organizational manager meetings for their respective division.
HR management - Assist managers in the hiring process, performance evaluations and managing their respective teams within the branch;
- Ensures that all teams are equipped with the tools required to perform and operate to reach optimal customer satisfaction;
- Time management and approval of expense accounts of their teams;
- Responsible for the communication of information within their branch by means of posters, verbal or email methods;
- Ensures alignment with high performance in accordance with KPI operational standards.
Profile- BAC in administration/management is an asset;
- 5 years or more of related experience in the construction or agricultural sector or equivalent;
- Advance computer skills in related software such as MS Office 365 (Teams, Excel, PowerPoint, Outlook, etc.);
- Good comprehension of financial challenges related to improvements and maintaining on target;
- Leadership, autonomy, versatility;
- Stress management, conflict resolution and problem solving;
- Team player, empathetic, prioritizes the well being of others (clients and staff);
- Listening and communication skills, verbal and written;
- Result driven;
- Able to collaborate, coach and mentor;
- Ability to confidently delegate according to skills and priorities;
- Bilingualism English and French to deal with English-French speaking customers.
We thank all those who express their interest. However, only selected candidates will be called for an interview.
