We're seeking a Branch Manager in Eagle River with a strong commitment to serving the local community and building trusted relationships with our members. This role supports the financial well-being of the community by delivering consistent high-quality service while driving branch performance and growth. The Branch Manager develops and mentors our local team through hands-on coaching and feedback, partners with risk and compliance to ensure policies are followed, and supports all phases of loan origination to help our members reach their financial goals.
This position is located at our Eagle River Branch (11544 Business Blvd).
Pay Range: $69,005/yr. - $102,176/yr
ESSENTIAL JOB FUNCTIONS:- Strategic Leadership - Strategically implements credit union goals and objectives consistent with Credit Union 1's mission and core values. Responsible for maintaining quality service and controlling costs.
- Employee Development - Conducts ongoing training, coaching, and observations to enhance team performance. Demonstrates effective use of this process with all member interactions.
- Operational Oversight - Analyzes and assesses branch operations, security, growth and services. Informs the Director of Branch Operations of any findings in order that timely and informed action may be taken.
- Staff Management - Oversees scheduling, training, and performance evaluations to build a motivated, high-performing team capable of meeting short and long term credit union goals and objectives.
- Business Growth - Promotes growth of the branch, its loans and deposits, and achieves the elements of the branch plans.
- Branch Security & Maintenance - Manages the maintenance, security and safety of the branch. Opens and closes the branch as needed. Follows operational procedures for opening and closing the branch.
- Branch Support - Assumes responsibility for all aspects of branch functions as needed.
- Loan Processing - Prepares and processes all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate manner.
- Team Coaching - Promotes growth of branch employee skills by observing, coaching and providing feedback on their interactions and techniques with branch staff in service, culture, loans and other job duties.
- Branch Appearance - Responsible for appearance of branch to include teller line, lobby, parking lot and general cleanliness. Ensures correct brochures and other marketing material is displayed timely. Ensures monthly and quarterly branch checklists are completed.
ADDITIONAL RESPONSIBILITIES:- Member & Employee Relations - Projects a positive attitude with members and employees consistent with Credit Union 1's mission and core values in order to maintain and contribute to a high level of member service.
- Professionalism - Adheres to the credit union's dress code policy and enforces this policy throughout the branch.
- Community Engagement - Community service is required for all management staff. While some may occur during work hours with the permission of the Director of Branch Operations, some may also occur outside of normal working hours. Community service is defined as serving on a non-profit board of directors, volunteer participation in fundraisers for social services and participation in other social services events. In addition, attendance at management mandated events will be required.
- Regulatory Standards - Responsible for department's participation in every aspect of the Record Retention program. This includes the creation, identification, use, storage and destruction in accordance with the policy. Meets the current standards as established for the department or branch in the completion of all assigned duties.
- Other Duties - Performs other duties as assigned.
QUALIFICATIONS:- Must be high school graduate or equivalent, with some college-level course work in related areas desirable.
- Minimum of two years supervisory experience and/or two years of experience working in a financial institution is required.
- Experience in evaluating consumer loan requests is preferred.
- Must possess a thorough understanding of regulatory requirements associated with negotiating financial instruments.
- Must be able to handle member and employee matters in a professional, tactful and confidential manner.
- Must have the ability to effectively supervise, motivate and lead branch team to consistently attain sales and service goals and to comply with various organizational and regulatory requirements.
- Must have sound judgment, excellent communication skills with members, credit union employees, executive management and the public.
- Must be able to negotiate, solve problems and make effective decisions.
- Must project a positive sales mindset and proactively evaluate and present credit union products and services that best meet a person's financial needs.
- Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.Only applicants who meet the minimum requirements for this position will be considered for an interview.
This position closes on 11/11 at 5:00pm.Thank you for your interest in the opportunity with Credit Union 1!
