Branch Manager - Dallas, TX

Kipp and Zonen / Ott HydroMet

$90K — $105K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in relevant fields such as branch management, operations, or industrial services.
  • Proven track record of revenue growth and customer relationship development.
  • Strong business acumen with experience in budget management and operational metrics.
  • Success in leading and developing high-performing teams.
  • Excellent communication and negotiation skills for effective customer management.
  • Ability to drive continuous improvement while balancing growth and operational excellence.
  • Experience in customer-facing industries like rental equipment, construction, or environmental services.

Responsibilities

  • Grow business by acquiring new customers and strengthening existing relationships.
  • Assist customers in solving challenges across multiple markets.
  • Act as a regional representative by engaging with customers and networking in the industry.
  • Manage daily branch operations to ensure a seamless customer experience.
  • Improve branch performance through increased revenue, profitability, and equipment utilization.
  • Hire, coach, and develop a high-performing team, focusing on outstanding results.
  • Encourage a culture of teamwork, integrity, and continuous improvement within the branch.

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
Full Job Description
About the Role:

As Branch Manager, you'll drive growth, build customer partnerships, develop a talented team, and create a best-in-class customer experience. This role is ideal for a hands-on, entrepreneurial leader who enjoys growing revenue, improving operations, solving customer challenges, and making a meaningful impact on the success of the business. Working alongside a collaborative leadership team, you'll have the opportunity to shape the future of the Austin branch while accelerating your own career growth.

In this role, success means building a strong, growing business, developing a highly engaged team, creating lasting customer partnerships, improving operational performance, and helping expand Ajax Rentals' impact throughout Central Texas and beyond.

The Branch Manager will report to the General Manager and this position is part of the Ajax Rentals team located in Dallas, Texas. The Branch Manager will travel as business needs require with limited overnights for conferences and/or meeting customers at office locations.

What You'll Do
  • Grow the business by winning new customers and strengthening existing relationships.
  • Help customers solve challenges across environmental, industrial, utility, and construction markets.
  • Be the face in your region through customer engagement and industry networking.
  • Lead day-to-day branch operations to deliver a seamless customer experience with value-added solutions, championing a customer-first culture
  • Drive branch performance by improving revenue, profitability, and equipment utilization, monitoring operational metrics
  • Hire, coach, and develop a team that delivers outstanding results.
  • Foster a culture built on teamwork, integrity, continuous improvement, safety, and customer service, encouraging associate development
  • Ensure rental equipment is inspected, maintained, calibrated, and delivered according to company standards, maintaining a clean, organized, safety-focused operation
  • Partner with leadership to shape strategy, execute priorities, and support sustainable long-term growth.


Are you Qualified?
  • 5+ years of leadership experience in branch management, operations, sales management, rental equipment, industrial services, environmental services, or a related industry.
  • Proven track record of growing revenue, improving profitability, and developing customer relationships.
  • Strong business acumen with experience managing budgets, KPIs, and operational performance.
  • Demonstrated success leading, coaching, and developing high-performing teams.
  • Excellent communication, negotiation, and customer relationship management skills.
  • Ability to balance commercial growth with operational excellence while driving continuous improvement.
  • Experience in industrial, environmental, rental, construction, water, instrumentation, or related customer-facing industries, with proficiency using CRM, ERP, and business reporting tools.


US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $90,000 - $105,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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