Intact Financial Corporation

Branch Manager, Commercial Insurance

Intact Financial Corporation$94K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education required
  • 5-8 years of insurance industry experience
  • Minimum 3 years of management experience
  • CIP, CRM, or CAIB designation preferred
  • Knowledge of Brokerage Management services and tools (EPIC)
  • Strong customer focus and communication skills
  • Demonstrated ability to manage multiple priorities effectively

Responsibilities

  • Manage day-to-day team operations
  • Achieve growth and profitability targets for Commercial Insurance
  • Monitor objectives related to revenue, policy count, and expenses
  • Communicate and implement strategies to meet goals
  • Collaborate with other managers to maintain service standards
  • Analyze and resolve customer service issues within the team
  • Motivate staff and keep them informed of changes
  • Develop succession plans for key positions
  • Oversee general administration related to HR, IT, and payroll
  • Provide coaching and facilitate ongoing development for direct reports
  • Support marketing initiatives and sales efforts

Benefits

  • Flexible work arrangements
  • Comprehensive benefits supporting physical and mental wellbeing
  • Wellness account
  • Employee Share Purchase Plan (ESPP) with company matching
  • Group RRSP with company matching
Full Job Description
Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):
94,200 - 115,200

Incentive plan
Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Mandarin and/or Cantonese speaking Branch Manager, Commercial Insurance to join our growing team!

The ideal candidate has sales experience and a proven record of making things happen. We are looking for someone who can motivate the front lines and encourage the team to learn, evolve and grow. You are someone who loves working with others to get things done. Collaboration is your middle name! Most importantly you understand that insurance isn't about things. It's about people.

What you'll do here:
  • Responsible for all day-to-day team management.
  • Manage the Commercial Insurance operations for your respective team to achieve growth and profitability targets.
  • Implement and monitor Commercial Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses.
  • Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
  • Work with other Commercial Insurance Manager's and your Territory Managers to ensure the quality of services and sales meets expected standards.
  • Collaboratively analyze and resolve quality and customer service and sales problems to deliver on our Customer Value Proposition.
  • Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
  • Develop succession planning for all key positions.
  • Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
  • Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.
  • Support the marketing and/or advertising initiatives and sales trade shows for your respective teams.


What you bring to the table:
  • Post-secondary education
  • 5-8 years or more insurance industry experience, with extensive personal lines experience
  • Minimum 3 years management experience
  • CIP, CRM or CAIB designation preferred
  • Knowledge of Brokerage Management services and tools (EPIC).
  • Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills.
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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