Bachelor's degree in Business, Finance, or related field preferred
Minimum 7 years of banking experience, with at least 2 years in a supervisory or managerial role
Strong knowledge of banking regulations, operations, and compliance (BSA/AML)
Excellent leadership, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Responsibilities
Supervise branch employees and ensure efficient daily operations
Evaluate employee performance and provide guidance and training
Oversee cash management, transaction accuracy, and branch maintenance
Handle customer inquiries and resolve complaints
Lead marketing efforts to acquire new deposit and loan customers
Monitor and manage branch performance metrics
Implement and maintain branch security and safety programs
Benefits
Comprehensive health and wellness programs
Opportunities for professional development and training
Supportive work environment fostering growth
Community engagement initiatives
Possibility for advancement within the organization
Full Job Description
Job Summary
Job Description
Branch Operations and Leadership
-Supervise branch employees and ensure efficient daily operations.
-Evaluate employee performance and provide guidance and training to improve service quality and
productivity.
-Ensure the branch complies with all bank policies, procedures, and applicable regulations.
-Oversee cash management, transaction accuracy, and branch maintenance.
-Handle customer inquiries and resolve complaints effectively.
-Prepare and submit required reports, including the Monthly Branch Certification.
Business Development and Customer Relations
-Lead marketing efforts to acquire new deposit and loan customers.
-Build and manage relationships with clients to promote bank products and services.
-Monitor and manage branch performance metrics to meet business goals.
Branch Security Officer Duties
-Implement and maintain branch security and safety programs.
-Identify and control potential safety hazards.
-Conduct staff security training and ensure adherence to safety guidelines.
BSA/AML Compliance Coordinator Duties
-Oversee the implementation of BSA/AML compliance programs and ensure all related reporting
requirements are met.
-Review and approve Currency Transaction Reports (CTR) and OFAC results.
-Conduct enhanced due diligence for high-risk customers and monitor their account activities.
-Coordinate Customer Identification Program (CIP) and Know Your Customer (KYC) procedures.
-Conduct business site visits for high-risk clients and prepare reports.
-Review and report suspicious activity (SAR) forms to the Compliance Department.
-Conduct regular compliance training sessions for branch staff.
Qualifications
-Bachelor's degree in Business, Finance, or a related field preferred.
-Minimum 7 years of banking experience, with at least 2 years in a supervisory or managerial role.
-Strong knowledge of banking regulations, operations, and compliance (including BSA/AML).
-Excellent leadership, communication, and problem-solving skills.
-Ability to manage multiple priorities in a fast-pace
-Evaluate employee performance and provide guidance and training to improve service quality and
productivity.
-Ensure the branch complies with all bank policies, procedures, and applicable regulations.
-Oversee cash management, transaction accuracy, and branch maintenance.
-Handle customer inquiries and resolve complaints effectively.
-Prepare and submit required reports, including the Monthly Branch Certification.
Banking experience of at least 7 years is required.
Qualifications What's On Offer
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
