High School diploma or equivalent required; Undergraduate degree preferred.
5+ years branch sales experience.
2+ years in a leadership role.
Familiarity with regulatory compliance, including NMLS registration.
Strong relationship-building and communication skills.
Responsibilities
Drive market growth and meet financial targets for deposits and loans.
Create and execute business development initiatives within the branch.
Provide coaching and development to branch teams.
Foster a culture of exceptional client experience and engagement.
Identify and mitigate various operational risks.
Ensure compliance with bank policies and regulations.
Handle special projects and additional duties as required.
Benefits
Medical, dental, and vision insurance.
Life and disability insurance.
Comprehensive leave program.
Full Job Description
Position Title Branch Banking Leader
Location New Hyde Park, NY 11040
Job Summary Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.
Pay Range: $64,022 -$99.485
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
JOB RESPONSIBILITIES
Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions.
Sales Leadership and Coaching: Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.
Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 5+ Years of overall branch sales experience.
Two (2)+ years in a leadership role.
Preferred Qualifications:
Education level preferred: Undergraduate Degree (4 years or equivalent)
Job Competencies:
Creating Diverse and Cohesive Team
Education, Coaching and Mentoring
Prioritize Competing Demands
Drive for Results
Profit Discipline
Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
About Flagstar Bank
Flagstar Bank is a bank headquartered in Troy, Michigan. It is the primary subsidiary of Flagstar Bancorp, Inc., a bank holding company. It is one of the largest residential mortgage servicers and is on the list of largest banks in the United States. Flagstar Bank operates branches in Michigan, Indiana, California, Wisconsin, and Ohio. Flagstar Bank was founded in 1987 as a federal savings bank. In 1993, it became a federal savings bank and changed its name to Flagstar Bank. The bank offers a range of banking and lending products to consumers, small businesses, and commercial clients. Flagstar Bancorp, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol FBC.
