Robert W. Baird

Branch Administrative Supervisor I

Robert W. Baird$73K — $99K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; Bachelor's preferred.
  • SIE, Series 7, 63/65 or 66 licensed within 1 year is necessary.
  • 3+ years industry experience as a registered client specialist or similar role preferred.
  • Previous supervisory experience is strongly preferred.
  • Knowledge of advanced sales support functions is essential.
  • Strong organizational skills for workflow delegation and task management.
  • Proficiency in Microsoft Office and PWM technology tools.

Responsibilities

  • Oversee daily responsibilities of a Client Specialist by delivering excellent service to clients and prospects.
  • Foster associate development through performance management and regular coaching.
  • Communicate branch initiatives and operational topics to staff; lead monthly meetings.
  • Supervise and evaluate performance of up to 10 support staff, prioritizing their tasks effectively.
  • Schedule staff work hours and manage time-off requests to ensure adequate coverage.
  • Resolve issues and elucidate policies for staff guidance.
  • Conduct special projects and additional administrative support for the management team.

Benefits

  • Bonus potential up to 10.5% of base pay.
  • Access to comprehensive benefits and compensation overview through Total Rewards at Baird.
Full Job Description

About the Role:

The Branch Administrative Supervisor I (BAS) is primarily responsible for performing advanced administrative, industry and professional support functions for the Branch Management Team. In addition, the Branch Administrative Supervisoris responsible forassistingwith supervision of the branch support staff, including onboarding, training,developmentand ongoing associate communication. The position also includes planning,directingand organizing the branchs administrative work,developingand recommending branch procedures, and researching and completing special projects.This position will require a comprehensive understanding of ClientSpecialist(CS) functions and expectations.

The Impact Youll Make:

  • Performs the daily responsibilities of a CS by providing strong interpersonal service to clients, prospects and associates.
  • Responsible for, in partnership with the Branch Administrative Manager and Financial Advisors, ongoing associate development through the performance management process. Facilitates setting associate goals and ongoing monthly performance coaching toestablishproper career development. In addition, ensures alignment of goals with branch and FA business plans.
  • Ensures associates are aware of PWM branch initiatives andcommunicatesadministrative and operational topics to staff appropriately.Assistwith plans andleadsmonthly staff meetings.
  • Supervises and evaluates the work of the branch support staff. Prioritizes work, assignstasksandmonitorsprogress.
  • Schedules support staff work hours and time off to provide adequate coverage for the branchs varied assignments andmanagestimecard approvals. May act as backup to staff, filling in where necessary.
  • Resolves problems and interprets policies, procedures, and guidelines for staff.
  • Performs other duties and specialprojects asassigned.
  • Potential to supervise up to 10 branch office support staff.
  • Responsible for various administrative tasks supporting the branch management teami.e.scheduling, checkrequest, bookingtravel,submittingbusiness expenses, facilitiesrequestsetc.

What Youll Bring to Baird:

  • High school diploma or equivalent required. Bachelors degree preferred.
  • Must be SIE, Series 7, 63/65 or 66 licensedwith1 year.
  • 3+ years of industry experience as a registered client specialist or comparable role preferred.Previoussupervisory experiencestronglypreferred.
  • Knowledge of advanced sales support functions.
  • Strong organizational skills - ability to prioritize and delegate branchs daily workflow to effectively organize tasks/peoplein order toachieve specific goals.
  • Consistentlydemonstrateseffective follow-thruandhigh qualityperformance.
  • Proficiencyand experience with Microsoft Office (Word, Excel,Powerpoint) and all PWM technology and productivity tools.
  • Ability to work well in and effectively lead a team.
  • Excellent interpersonal, written, and verbal communications skills
  • Superior analytical skills with a focus on detail.

Compensation and Benefits:

  • $35.18-$47.65 hourly rate

  • Bonus potential up to 10.5% of base pay

  • Compensation and bonus are commensurate with experience, performance and/or firm profitability

  • Check out ourTotal Rewards at Baird, which is a summary of our benefits and compensation

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About Robert W. Baird

Robert W. Baird & Co. is an employee-owned, international wealth management, capital markets, private equity, and asset management firm with offices in the United States, Europe, and Asia. Baird offers investment banking, institutional sales and trading, research coverage, corporate services, and wealth management. The firm has approximately 4,600 associates serving the needs of individual, corporate, institutional, and municipal clients and more than $305 billion in client assets as of December 31, 2020.
Learn more about Robert W. Baird
Size
4,600 employees
Industry

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