Boutique ManagerMontblanc | Santa Clara, CA
Reports to: Retail Regional Director
Role OverviewReporting to the Regional Director, the objective of this role is execute and promote the Montblanc brand.
Responsibilities (or Mission)
- Achieve sales budget and diversification targets
- Recruit, develop, and retain sales associates
- Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
- Develop and review sales associate performance goals
- Create annual business plans
- Provide the highest levels of customer service to stimulate sales growth
- P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
- Manage operational execution (Policy and Procedure)
- Ensure Loss Prevention policies and practices are being followed
Qualifications- At least 5+ years of retail management experience
- Affinity for luxury goods; watches and jewelry experience is a strong plus
- Demonstrated leadership abilities
- Ability to manage a P&L
- Strong clienteling skills
- Strong floor management skills
- Resourceful; problem solver
- Strong communicator
- High level of etiquette - business and social
- Highly customer oriented, results driven, goal oriented
- Ability to work open availability including nights, weekends, and holidays
- Ability to lift up to 20lbs
Computer Skills- Expert computer skills - Microsoft: Word, Excel, PowerPoint, Outlook
- SAP knowledge preferred
- CRM systems
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We OfferWe care about our associates' health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
Expected Salary Range: $115k - $130k
Salary will be negotiated based on relevant skills and experience.
