Group 1 Automotive

BMW Service Advisor

Group 1 Automotive$100K — $200K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years as a BMW Service Advisor or 5 years in high-line automotive service advising
  • Clean driving record with a valid driver's license
  • Outstanding customer service and relationship building skills
  • Strong verbal and written communication skills
  • Exceptional organizational and multitasking abilities
  • Familiarity with dealership management systems; Reynolds & Reynolds / ERA-IGNITE experience preferred
  • Professional appearance and a positive, team-oriented attitude

Responsibilities

  • Serve as the main contact for service customers throughout their experience
  • Coordinate repair orders and communicate with technicians effectively
  • Recommend necessary maintenance and repairs to clients
  • Help customers make informed decisions about their vehicle service
  • Ensure the highest level of customer satisfaction during each interaction
  • Manage a high volume of service guests efficiently

Benefits

  • Medical, dental, and vision insurance available for employees and eligible family members
  • Paid vacation and sick time offered
  • 401(k) retirement plan included
Full Job Description
BMW Service Advisor

Location: White Plains, NY

Position Overview

As a Service Advisor, you will serve as the primary point of contact for our service customers, ensuring a seamless service experience from vehicle check-in through delivery. You'll coordinate repair orders, recommend necessary maintenance and repairs, communicate with technicians, and help customers make informed decisions while maintaining the highest level of satisfaction.

With over 120 service guests per day-and growing-this role offers significant earning potential and career growth.

Qualifications
  • Minimum 3 years of BMW Service Advisor (service writing) experience, or 5 years of luxury/high-line automotive service advisor experience
  • Valid driver's license with a clean driving record
  • Exceptional customer service and relationship-building skills
  • Strong verbal and written communication abilities
  • Excellent organizational and multitasking skills
  • Experience with dealership management systems; Reynolds & Reynolds / ERA-IGNITE experience is a plus (or willingness to learn)
  • Professional appearance and positive, outgoing demeanor
  • Ability to thrive in a fast-paced, team-oriented environment

What We Offer
  • Competitive compensation with excellent earning potential 100-200k annually.
  • Medical, dental, and vision insurance for employees and eligible family members
  • Paid vacation and sick time
  • 401(k) retirement plan

About Group 1 Automotive

Group 1 Automotive owns and operates about 130 franchises at approximately 100 dealerships, as well as about 25 collision service centers in more than a dozen states. Group 1 Automotive also has a handful of franchises in the UK. The company's dealerships offer new (60% of sales) and used cars and light trucks under more than 30 different brands. It also offers financing, provides maintenance and repair services, and sells replacement parts.

Group 1 Automotive Careers

Join the dynamic team at Group 1 Automotive, a leader in automotive retail and service. We are currently expanding our team globally, offering unparalleled job opportunities for professionals passionate about the automotive industry.

Work You’ll Do

At Group 1 Automotive, you will be part of a team that is dedicated to innovation and excellence. Our company is committed to your professional growth and development, providing a platform where your skills can shine and lead to significant career advancements. Whether you are looking for a leadership role or a position to kickstart your career, Group 1 Automotive has a place for you.

Explore Our Diverse Opportunities

From sales to service, technology to management, Group 1 Automotive offers a variety of career paths filled with promising job opportunities. Our commitment to diversity and inclusive culture ensures that every team member is valued and given the chance to succeed.

Internship Programs

Kickstart your career with Group 1 Automotive through our internship programs. These opportunities allow you to gain hands-on experience, develop essential industry skills, and network with professionals. Internships can often lead to full-time positions, making them a great stepping stone for ambitious students and recent graduates.

Professional Growth and Benefits

Group 1 Automotive is not just about hiring; it's about nurturing leadership and facilitating continuous professional development. We offer robust training programs, including diversity training and leadership workshops, to help you grow at every stage of your career. Our benefits package is designed to support the well-being and financial security of our team members and their families.

Join Our Team

We are looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on our careers page. Prepare your resume, ace the interview, and join a company that values innovation and leadership.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new and exciting opportunities.

Group 1 Automotive and You

At Group 1 Automotive, we empower our employees to take charge of their careers. With support for networking, continuous training, and access to global opportunities, the potential for growth is limitless. Be part of a team that drives the automotive industry forward, embracing challenges and celebrating successes together.

Explore Group 1 Automotive Jobs Today

Discover the career you’ve always wanted with Group 1 Automotive. Visit our jobs portal to explore current openings, submit your resume, and take the first step towards a rewarding career with us. Your future in the automotive industry starts here!

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GROUP 1 AUTOMOTIVE JOBS

Keep Up to Date

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Job Alert Emails

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Learn more about Group 1 Automotive
Size
13,711 employees
Market Cap
$2.5 billion
Industry
Net Income
$286.4 million
Founded
1997
5 Year Trend
+4.4%
Revenue
$10.8 billion
NASDAQ

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