Building Automation Systems (BAS/BMS) Controls Engineer / IoT Operations SME Location: On-site - Atlanta, GA; Austin, TX; Boulder, CO; Cambridge, MA; Chicago, IL; Goleta, CA; Pittsburgh, PA; Reston, VA; San Diego, CA; or Thornton, CO
Position Overview The Building Automation Systems (BAS/BMS) Controls Engineer / IoT Operations Subject Matter Expert (SME) will lead the modernization, integration, standardization, and secure operation of building automation and smart building technologies across a regional portfolio.
This role requires strong hands-on expertise in Automated Logic (ALC) WebCTRL, building management systems, HVAC controls, BACnet communications, and smart building IoT integration. The successful candidate will combine technical troubleshooting capabilities with OT cybersecurity knowledge, project delivery experience, asset lifecycle management, and regional program oversight.
The SME will partner with engineering, facilities operations, cybersecurity, technology, construction, and vendor teams to improve system reliability, standardize building technologies, reduce operational risk, and enable data-driven facilities management.
Top Three Hiring Priorities 1. Automated Logic (ALC) WebCTRL and BAS/BMS Expertise - Mandatory
- Demonstrated hands-on experience managing, configuring, maintaining, upgrading, and troubleshooting Automated Logic WebCTRL environments.
- Strong understanding of BAS/BMS architecture, HVAC controls, control sequences, building equipment, and facility operations.
- Experience with BACnet configuration, system integration, server environments, controllers, graphics, and building controls troubleshooting.
- Ability to diagnose complex control system failures and perform root cause analysis.
2. Smart Building IoT Integration and Systems Expertise
- Experience integrating building automation systems and IoT devices with cloud-connected smart building platforms.
- Knowledge of Niagara/Distech frameworks, BACnet communications, and commercial lighting controls.
- Understanding of device-to-cloud communications, data pipelines, point mapping, building ontologies, and data representation.
- Ability to identify integration gaps, improve interoperability, and support standardized smart building architectures.
3. OT Cybersecurity, Troubleshooting, and Program Management
- Experience securing and maintaining building automation networks through network hardening, vulnerability remediation, patching, and secure configuration practices.
- Strong technical troubleshooting and root cause analysis capabilities.
- Experience leading regional technology upgrades, controls standardization, and system lifecycle initiatives.
- Ability to coordinate vendors, manage technical projects, and communicate operational risks and technical requirements to stakeholders at all levels.
Key Responsibilities Program Execution and Regional Technology Strategy
- Lead the transition from legacy building infrastructure to modern, cloud-connected smart building operations.
- Develop regional implementation frameworks, operational processes, communication plans, and technology roadmaps.
- Coordinate technology standardization and New Product Introduction (NPI) governance.
- Manage regional controls initiatives, aligning site teams and stakeholders with operational objectives and technology standards.
Building Controls Standards and Project Delivery
- Partner with facilities, engineering, and construction teams to identify, prioritize, and deliver controls optimization projects.
- Manage projects throughout the design, implementation, commissioning, and handover phases.
- Enforce Building Operating System (BOS) standards, BACnet configuration requirements, network numbering conventions, and BACnet Secure Connect (BACnet/SC) standards.
- Improve interoperability across vendors and platforms while reducing integration issues and avoidable change orders.
- Provide technical oversight for new construction, capital projects, and operational improvement initiatives.
OT Cybersecurity and Risk Management
- Lead OT network hardening and building automation cybersecurity initiatives.
- Implement vulnerability remediation, hardware/software patch management, and secure configuration practices.
- Support cybersecurity assessments, incident response, and remediation planning.
- Ensure adherence to applicable security standards, data privacy requirements, and organizational policies.
- Coordinate vulnerability response and meet established service-level objectives for remediation and MACD (Moves, Adds, Changes, and Deletes) requests.
BMS Operations and Technical Support
- Administer, maintain, upgrade, and troubleshoot ALC WebCTRL servers, workstations, software tools, graphics, and user interfaces.
- Diagnose HVAC control failures, system capacity imbalances, communication faults, and operational disruptions.
- Conduct root cause analysis and implement corrective and preventive actions.
- Support BACnet integrations and Niagara/Distech framework deployments.
- Standardize OEM management software and support new technology pilots.
- Provide technical guidance to site engineers, facility personnel, contractors, and vendors.
Smart Building IoT, FDD, and Alarm Optimization
- Integrate building data points with cloud platforms and smart building applications.
- Develop and maintain building data mappings and ontologies, including classes, subclasses, and property relationships.
- Apply Fault Detection and Diagnostics (FDD) and advanced analytics to identify inefficiencies and improve equipment performance.
- Deploy and monitor centralized control and alarm management platforms.
- Reduce alarm fatigue, improve incident response, and enhance system performance visibility.
- Support IoT device implementation, device-to-cloud communications, data transformation, and integration with facilities management systems.
Asset Lifecycle and Inventory Management
- Maintain accurate inventories of building automation hardware, software, firmware, and licensing.
- Establish OEM patching and upgrade schedules to maintain system reliability and address security advisories.
- Develop end-of-life (EOL) replacement strategies for aging controls infrastructure.
- Coordinate capital planning, equipment replacement, and lifecycle risk mitigation with site teams and vendors.
- Track asset health, supportability, and technology refresh requirements.
Vendor Governance and Operational Performance
- Review maintenance contracts, vendor service agreements, and technical deliverables.
- Coordinate vendor support and optimize external spending and internal resource utilization.
- Monitor alarm volumes, outstanding work orders, recurring faults, and system availability.
- Develop standard operating procedures and train site personnel on maintenance and troubleshooting practices.
- Communicate technical risks, project progress, operational metrics, and improvement opportunities to technical and executive stakeholders.
Required Qualifications and Screening Baseline - Bachelor's degree in engineering, building systems, controls, information technology, or a related discipline, or equivalent relevant experience and education.
- 5+ years of professional experience in Building Automation Systems (BAS/BMS) and smart building IoT operations.
- Hands-on Automated Logic (ALC) WebCTRL experience - mandatory.
- Strong understanding of building automation architecture, HVAC/MEP systems, controls sequences, and facility operations.
- Experience with BACnet configuration and Niagara/Distech integrations.
- Experience troubleshooting building controls systems and conducting root cause analysis.
- Proven knowledge of OT network hardening, vulnerability patching, and security standards.
- Experience integrating smart building systems, IoT devices, and cloud platforms.
- Familiarity with Fault Detection and Diagnostics (FDD), building data mapping/ontologies, and alarm mitigation.
- Familiarity with commercial lighting control platforms such as Lutron, nLight, and Enlighted.
- Experience managing technical projects, hardware/software lifecycles, end-of-life replacements, and vendor relationships.
- Strong communication skills and the ability to translate technical OT concepts for frontline facility engineers and executive stakeholders.
Mandatory screening requirements: Candidates must demonstrate at least five years of relevant BAS/BMS and smart building IoT experience, including hands-on ALC WebCTRL experience. General IT, IoT, HVAC, or facilities experience without direct BAS/BMS and ALC exposure is insufficient.
Preferred Technical Experience - BACnet Secure Connect (BACnet/SC) implementation and troubleshooting.
- Niagara/Distech framework integration.
- Microsoft Windows Server and SQL Server environments.
- Commercial lighting controls and connected building devices.
- FDD platforms, building data analytics, and cloud-based building management.
- Multi-site facilities operations and integrated facilities management.
- OT cybersecurity risk management and remediation.
- Commissioning, capital project delivery, and technology standardization.
- Asset inventory, software licensing, patch governance, and lifecycle planning.
Key Competencies - Strong technical troubleshooting and analytical problem-solving.
- Ability to manage complex building controls issues and operational escalations.
- Effective project and program management across multiple sites.
- Vendor coordination, contract oversight, and stakeholder management.
- Clear communication with engineers, facility teams, contractors, vendors, and executive leadership.
- Strong documentation, organization, and attention to detail.
- Proactive approach to reliability, cybersecurity, standardization, and continuous improvement.
Additional Information - This position is primarily on-site at one of the listed U.S. locations.
- Occasional travel may be required for site visits, project support, and industry conferences.
- The role works closely with engineering, facilities operations, cybersecurity, construction, technology, and vendor teams.
- Candidates must be authorized to work in the United States without current or future employer-sponsored visa support.
Compensation and Benefits The expected base salary range is
$120,000-$160,000 annually, plus eligibility to earn a
10% annual bonus..
Benefits may include:
- 401(k) retirement plan with employer matching contributions.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Paid time off and company holidays.
- Additional employee wellness and financial well-being programs.
Key Details - Employment Type: Direct Hire
- Compensation: $120,000 - $160,000
- Benefits (Direct Hire): Medical Insurance, Dental Insurance, Vision Insurance
- Bonus Eligibility: Eligible to earn discretionary bonus.
- Location: Chicago, IL
- Work Model: On-site
- Travel Requirements: Up to 25% travel.
Ready to take the next step in your career? Apply today - we're actively interviewing and excited to meet you.
Jacob Wortham
Recruiter
#LI-JW1
