Billing & Collections team partners closely with Finance, Accounting, Controllership, and Business Systems teams to support operational excellence across the organization. Through reporting, analytics, process improvement, and cross-functional collaboration, the team helps drive informed business decisions that improve billing performance, collections effectiveness, and financial outcomes. We are seeking a highly analytical professional who can leverage data to identify opportunities, enhance reporting capabilities, and support strategic initiatives across the business.
Your RoleAs a Billing Analytics Manager, you will serve as a strategic partner to the Director of Billing & Collections, using data and insights to support decision-making and continuous improvement initiatives. You will develop and maintain Power BI dashboards, analyze operational and financial performance, and collaborate with stakeholders across Billing, Collections, Finance Systems, Controllership, and FP&A. This role combines analytics, reporting, project management, and business process improvement to help optimize financial operations and organizational performance.
What You'll Do- Develop and maintain Power BI dashboards, KPI scorecards, and executive reporting tools that provide visibility into operational and financial performance.
- Analyze billing, collections, and accounts receivable trends to identify risks, opportunities, and areas for improvement.
- Prepare recurring and ad hoc reports that support strategic planning and leadership decision-making.
- Translate complex data into actionable business insights and recommendations.
- Serve as the primary owner of Billing & Collections reporting solutions and ensure data accuracy, consistency, and integrity across reporting platforms.
- Partner with business stakeholders to enhance reporting capabilities, improve metric visibility, and deliver meaningful data visualizations.
- Lead and support cross-functional projects involving Billing, Collections, Finance Systems, Controllership, and other business partners.
- Gather business requirements and support the implementation of system enhancements and process improvement initiatives.
- Perform root cause analysis and recommend solutions that improve operational efficiency, reporting effectiveness, and overall business performance.
- Act as a liaison between business and technical teams to ensure successful project execution and delivery.
What You'll Bring- Bachelor's degree in finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field, or equivalent professional experience.
- 5+ years of experience in business analysis, financial operations, reporting, data analytics, or a related discipline.
- Advanced proficiency with Power BI, including dashboard development, reporting, and data visualization.
- Advanced Microsoft Excel skills, including data analysis and reporting.
- Experience working with billing, collections, accounts receivable, finance, accounting, or related business functions.
- Strong analytical, problem-solving, and project management capabilities.
- Experience translating complex data into actionable business recommendations for stakeholders and leadership teams.
- Excellent communication and stakeholder management skills with the ability to collaborate across multiple functions.
- Experience with Dynamics 365 or other ERP systems preferred.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
CompensationThe rate for this position generally is $1,000 - $800,000 annually. This range is a good faith estimate provided pursuant to the Illinois State Pay Transparency Law. It is based on what a successful Illinois State applicant might be paid and assumes that the successful candidate will be in Illinois State or perform the position from Illinois State. Similar positions located outside of Illinois State will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by Illinois Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employee already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions.
BenefitsDepending on your employment status, benefits may include:
- Medical, Dental, Vision, Life, AD&D, Disability and other voluntary benefits
- Flexible Spending Accounts for Medical and Childcare
- Paid Time Off, Family Leave for New Parents, Volunteer Time
- Tuition Reimbursement
- Commuter Transit (where available)
- 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments
- Fitness Reimbursement
- And other various wellness, diversity/inclusion and employee resource programs and initiatives
