Bilingual (Fr/En) Human Resources Manager

Canada Life

• $102K — $152K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bilingual in French and English, essential for client interactions.
  • 7-10+ years of experience as a bilingual HR professional.
  • Post-secondary degree/diploma in HR Management, Business Administration, or related field; HR certification is a plus.
  • Hands-on project manager with a business partner mindset, experienced in working with senior leaders.
  • Strong interpersonal and communication skills for effective stakeholder engagement.
  • Proficient in data analysis with advanced Excel skills and HRIS knowledge.
  • Experience in the financial or insurance industry is preferred.

Responsibilities

  • Provide HR advice and coaching to senior leaders on policy, workforce planning, and employee relations.
  • Support individual employees with work-related issues, acting as an advocate.
  • Manage complex employee issue resolutions in collaboration with Employee Relations.
  • Identify and recommend actions for people-related issues across client groups.
  • Utilize workforce insights to inform leadership decisions on emerging challenges.
  • Support cyclical HR processes and participate in small-scale HR projects.
  • Collaborate on HR initiatives through cross-line business committees.

Benefits

  • Hybrid work model with in-office presence required three days a week.
  • Opportunity to work in a collaborative and passionate HR team.
  • Engagement in strategic talent management and organizational effectiveness initiatives.
Full Job Description
Permanent Full Time

We are looking for a bilingual Human Resources Manager to join our collaborative and passionate Human Resources team that is committed to helping our people and business succeed. In this role you will provide consultative support and service to executive/senior level people leaders, to support the development and delivery of the HR agenda that aligns to the vision and strategies of the company. As a trusted advisor, you will do the right thing by providing thoughtful and balanced advice, step up to navigate complex people priorities and deliver practical solutions that strengthen leadership capability, advance talent priorities and help our teams thrive.

What you will do
  • Provide HR related advice and coaching to assigned client groups and business leaders (typically ranging from SVP to AVP level) on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation decisions, structures and organizational effectiveness, employee engagement etc
  • Provide counsel and support to individual employees on work related issues (employee advocacy)
  • Manage the escalation of employee issues and engage with Employee Relations to support complex employee issue resolution
  • Identify people related issues/themes across client groups and HR Center of Excellence (COE) areas, and recommend actions to mitigate risks and act on opportunities
  • Use workforce insights to help leaders understand emerging people challenges, uncover contributing factors, and make informed decisions
  • Support cyclical HR processes for supported client groups (i.e. talent management, salary administration etc.). Participate on project teams and/or develop and/or deliver small scale HR projects to the business (i.e. coordinating HR projects with members of the HR community and other key business stakeholders including other HR teams)
  • Participate on cross-line business HR committees and councils to share best practices, lessons learned and collaborate on initiatives
  • Support and contribute to talent plans for the business/function supported (i.e. diagnostics of organizational health, key business/function needs and opportunities; strategies for recruitment, retention and development of talent pools; organizational effectiveness plans including development of strategic capabilities; elevating overall talent bench for supported businesses/functions)
  • Elevate people managerial capabilities by providing advice, support and coaching to senior level people leaders on all people and talent matters (i.e. leadership, team facilitation, situational training)


What you will bring
  • Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking need
  • 7-10+ years as a bilingual HR professional
  • Ideal education includes a post-secondary Degree/Diploma in HR Management, Business Administration or a related field; an HR certification is an asset
  • A hands-on project manager with a business partner mindset who has the experience and confidence necessary to work with senior business leaders, HR leaders, and employees at all levels to deliver results
  • Demonstrated interpersonal and communication skills to effectively deal with multiple stakeholders. Ability to network across functional teams and build solid client relationships
  • Sound problem solving and influencing skills, coupled with an ability to understand broad Human Resource issues and resolve conflict situations in a diplomatic manner
  • Ability to multi-task with strong organizational, planning and time management skills
  • Excellent data analysis skills with a well-developed ability to think analytically and present various analyses in a useful and understandable format
  • Ability to identify trends and/or anomalies in a dataset and conduct follow-up root cause investigation
  • Ability to communicate and present findings in a succinct and professional manner
  • Strong work ethic, a high respect for confidentiality and sound professional judgment and initiative. Strong accountability and responsibility to meet aggressive deadlines
  • Expert Excel skills, including the ability to work with large data sets; advanced knowledge of HRIS and reporting systems; and proficiency with Microsoft Copilot and other Microsoft Office applications to enhance analysis, reporting, and productivity
  • Previous experience supporting or experience in the financial or insurance industry is preferred


This position will be located in the Montreal head office and follows a hybrid work model, with an in-office presence required three days per week.

The base salary for this position is between $102,000 - $152,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

#LI-Hybrid

Requisition ID: 7140

Category: Corporate Functions

Location:

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