NielsenIQ

Bilingual (English/French) Associate Director, Retail Analytics

NielsenIQ$98K — $115K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Business or Data Analytics.
  • 5-10 years of experience in Retail, CPG, or Market Research.
  • Bilingual communication skills in French and English.
  • Strong analytical skills to convert data into actionable recommendations.
  • Experience managing complex client relationships and influencing stakeholders.
  • Ability to handle multiple projects in a fast-paced environment.
  • Proficient in Excel, PowerPoint, and BI tools, with some knowledge in SQL or Python.

Responsibilities

  • Develop and maintain relationships with senior client stakeholders.
  • Lead client engagements on retail performance issues.
  • Present analytics insights and business cases to clients.
  • Collaborate on advanced analytical studies and consulting engagements.
  • Guide teams in creating integrated analyses and insights.
  • Provide expertise in merchandising analytics domains.
  • Work closely with cross-functional teams for enhanced client experiences.
  • Contribute to product innovation based on client feedback.

Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance Program (EAP)
Full Job Description
Pay Range - $98K - 115K CAD

This posting is for a current vacancy

Job Description

Candidates must be based in the Greater Toronto or Montreal area, with the ability to attend local in-person client meetings and travel within Canada as required.

As an Associate Director, Retail Analytics, you will lead strategic client engagements across a portfolio of retail accounts while helping to develop a team of client-facing associates. You will serve as a trusted advisor to senior client stakeholders, translating complex business challenges into actionable analytic solutions.

This role is responsible for delivering exceptional client outcomes, fostering long-term client relationships, driving revenue growth through renewals and expansion opportunities, and ensuring the successful delivery of Retail Analytics solutions. You will partner closely with Sales, Operations, Product, Data Science, and Customer Success teams to maximize client value and strengthen NIQ's position as a strategic partner.

Responsibilities
  • Develop and maintain strong relationships with senior client stakeholders and become a trusted advisor on strategic business initiatives.
  • Lead client engagements focused on retail performance challenges such as merchandising, pricing, promotion, and assortment.
  • Present insights, recommendations, and business cases to senior client audiences, translating complex analytics into actionable business outcomes.
  • Collaborate on the design, execution, and delivery of advanced analytical studies and strategic consulting engagements.
  • Guide teams in developing integrated analyses, insights, and storytelling that support client business objectives.
  • Provide subject matter expertise across merchandising analytics domains including pricing, promotion, assortment, and category management.
  • Collaborate with Sales, Product, Operations, Implementation, and Data Science teams to deliver seamless client experiences.
  • Provide client feedback and market insights to support solution enhancements and product innovation.
  • Contribute to thought leadership initiatives and best-practice development across the Retail Analytics organization.

Qualifications
  • Bachelor's degree in Business, Marketing, Economics, Statistics, Mathematics, Finance, Data Analytics, or a related field.
  • 5-10 years of experience within Retail, Consumer Packaged Goods (CPG), Retail Analytics, Market Research, or a related industry.
  • Excellent bilingual written and verbal communication skills, with the ability to communicate effectively in French within Québec and in English with internal team members and external clients outside Québec
  • Strong analytical aptitude with the ability to translate data into business recommendations and client outcomes.
  • Demonstrated experience managing complex client relationships and influencing senior stakeholders.
  • Proven ability to manage multiple projects and competing priorities in a fast-paced environment.
  • Exceptional written, verbal, and presentation communication skills.
  • Strong commercial acumen, including experience driving client retention and business growth.
  • Advanced proficiency in Excel, PowerPoint, and business intelligence tools.
  • Ability to work effectively with cross-functional teams and senior leadership.
  • Experience with NielsenIQ solutions and retail measurement data.
  • Knowledge of pricing, promotion, assortment, category management, and merchandising analytics.
  • Experience with SQL, Databricks, Python, or other analytical programming tools.

About You

You are naturally curious, strategic, and client-focused. You enjoy solving complex business problems, developing talent, and building trusted partnerships. You thrive in fast-paced environments, are energized by change, and can confidently translate data into compelling stories that drive action. You balance analytical rigor with commercial thinking and consistently deliver outcomes that create value for clients and NIQ.

Qualifications

Additional Information

Our Benefits
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides insights into consumer behavior and media consumption. The company was founded in 1923 as the AC Nielsen Company and has since grown to become a leading provider of market research and audience measurement services. NielsenIQ operates in over 100 countries and has a diverse client base that includes media companies, advertisers, and consumer goods manufacturers. The company's services include audience measurement, advertising effectiveness, consumer insights, and product innovation. NielsenIQ is known for its Nielsen TV ratings, which are used to determine the popularity of television programs and inform advertising decisions.
Learn more about NielsenIQ
Size
46,000 employees
Industry
Founded
2008

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