The Cheesecake Factory

BI Business Analyst

The Cheesecake Factory • $125K — $135K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in business analysis, business intelligence, or related fields.
  • Strong SQL skills for data querying and analysis.
  • Experience with BI tools like MicroStrategy or Tableau.
  • Proficient in gathering and documenting business requirements.
  • Ability to translate business needs into functional specifications.
  • Excellent communication and collaboration skills.
  • Strong analytical and problem-solving capabilities.

Responsibilities

  • Partner with stakeholders to understand reporting needs.
  • Gather and translate business requirements into analytics solutions.
  • Analyze data for trends and actionable insights.
  • Design and maintain dashboards using BI tools.
  • Ensure accuracy and integrity of reporting solutions.
  • Collaborate with IT to enhance data quality and automation.
  • Present findings to business leaders to support decision-making.

Benefits

  • Medical, Dental & Vision coverage.
  • 401K with company match.
  • Three weeks of vacation, increasing to four in the fifth year.
  • Eligible for benefits first day of the month following hire.
  • Tuition reimbursement for qualified programs up to $2,500.
  • Adoption assistance benefit of $2,500.
  • 25%-35% dining discount as a guest.
  • Annual reusable gift card for dining enjoyment.
Full Job Description
Compensation Range

$125,000 - $135,000 / Year

Position Overview:

The BI Business Analyst reports to the Senior BI Manager and serves as a bridge between business stakeholders and technical teams. In this role, you will gather and translate business requirements, analyze complex data, and develop reports, dashboards, and analytics solutions that support informed decision-making across the organization.

You'll Thrive in This Position If You're:
  • Analytical: You enjoy working with complex information, identifying trends, investigating inconsistencies, and transforming data into practical business insights.
  • A Strong Communicator: You can translate technical concepts for non-technical audiences and clearly document business requirements, workflows, KPIs, and data definitions.
  • Collaborative: You build productive relationships with business stakeholders, technical teams, and cross-functional partners to develop solutions that meet organizational needs.
  • Detail-Oriented: You understand the importance of data accuracy and take the time to validate information, investigate anomalies, and ensure reporting solutions are reliable.
  • Solutions-Focused: You look beyond the immediate request to understand the underlying business challenge and recommend scalable, user-friendly solutions.


Here's more of what you'll get to do:

  • Partner with stakeholders across the business to understand objectives, reporting needs, and operational challenges.
  • Gather, document, and translate business requirements into scalable reporting and analytics solutions.
  • Analyze data to identify trends, opportunities, risks, and actionable business insights.
  • Design, develop, and maintain dashboards, reports, scorecards, and visualizations using BI tools such as MicroStrategy and Tableau.
  • Ensure the accuracy, integrity, usability, and governance of reporting solutions.
  • Collaborate with IT and data teams to improve data quality, reporting capabilities, and automation efforts.
  • Support data modeling, testing, validation, and continuous process improvement initiatives.
  • Provide user training, documentation, and ongoing support for BI tools and reporting solutions.
  • Present findings and recommendations to business leaders and cross-functional partners.
  • Help foster a data-driven culture through collaboration, education, and informed decision-making.


What we require:

  • 5+ years of experience in business analysis, business intelligence, reporting, analytics, or a related area.
  • Strong SQL skills for querying and analyzing data.
  • Experience using BI and visualization tools such as MicroStrategy or Tableau.
  • Experience gathering and documenting business requirements, processes, workflows, KPIs, and data definitions.
  • Experience translating business requirements into functional or technical specifications.
  • Strong analytical, problem-solving, and data-debugging skills.
  • Excellent written and verbal communication skills.
  • Ability to collaborate with cross-functional teams and manage multiple priorities.
  • Demonstrated ability to learn and adapt to new technologies and methodologies.
  • High School Diploma or Equivalent required, along with applicable technical certifications and experience supporting technology-related functions.

What We Prefer:
  • Restaurant or hospitality industry experience.
  • Project management experience or certification.
  • Experience with modern or cloud-based data platforms such as Azure Synapse, Databricks, BigQuery, or Snowflake.
  • Knowledge of data warehousing concepts and dimensional modeling.
  • Experience using Python or advanced Excel analytics.


What we offer:

  • Medical, Dental & Vision
  • Eligible for benefits first day of the month following date of hire
  • 401K with company match
  • 3 weeks of vacation which increases to 4 weeks starting in your 5th year
  • 5 days of sick time per year (first year prorated)
  • Tuition Reimbursement of $2,500 for qualified programs
  • Adoption Assistance Benefit of $2,500
  • 25%-35% discount when dining as a guest
  • Reusable gift card loaded annually for your dining enjoyment

About The Cheesecake Factory

The Cheesecake Factory is a restaurant company headquartered in Calabasas Hills, California. It was founded in 1972 by Evelyn Overton and has since grown to operate more than 200 restaurants in the United States and abroad. The company's restaurants offer a variety of menu items, including appetizers, entrees, and desserts, with a focus on cheesecake. The Cheesecake Factory is known for its large portions and extensive menu. The company is publicly traded on the NASDAQ stock exchange under the ticker symbol CAKE.
Learn more about The Cheesecake Factory
Size
45,800 employees
Market Cap
$1.6 billion
Industry
Net Income
-$253.3 million
Founded
1978
5 Year Trend
+5.2%
Revenue
$1.9 billion
NASDAQ

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