Bachelor's degree in public administration, social work, behavioral health, project management, or related field.
4+ years managing complex projects in behavioral health, public health, or social services.
3+ years using project management tools and methodologies.
Experience in program evaluation and performance metrics analysis.
Strong analytical skills, including budget and policy analysis.
Proven ability to manage multiple priorities and diverse stakeholders.
Excellent verbal and written communication skills.
Responsibilities
Design and oversee crisis service projects and operational policies.
Drive development and implementation of compliance policies and procedures.
Maintain audit readiness and ensure documentation meets requirements.
Partner with teams to prepare for audits and manage corrective actions.
Monitor project progress and implement mitigation strategies.
Facilitate meetings focused on crisis program development and process improvement.
Support data-driven decision-making with performance metrics and reports.
Benefits
Hybrid work model with a mix of remote and onsite work.
County-issued laptop for remote work.
Access to resources for remote working support.
Opportunity to work in a progressive team environment.
Engagement in meaningful work impacting community health.
Full Job Description
Salary : $110,087.54 - $139,542.21 Annually Location : Chinook Building, 401 5th Avenue, Seattle, WA Job Type: Temporary Job Number: 2026GM28199 Department: DCHS - Community & Human Srvcs Division: Behavioral Health and Recovery Opening Date: 10/30/2026 Closing Date: 11/22/2026 11:59 PM Pacific FLSA: Exempt Bargaining Unit: Z3 : KC Personnel Guidelines Full- or Part-Time: Full Time Hours/Week: 40 hours/week
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health & Administrative Services Organization (BH-ASO) Project/Program Manager who will assist the BH-ASO Operations Manager with coordination and oversight of BHASO team's operational processes and program improvements. This position is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date.
The BHASO Project/Program Manager is responsible for leading the planning, execution, and evaluation of initiatives that strengthen crisis response programs and ensure high-quality, timely services for individuals experiencing behavioral health or other crisis-related needs. This role provides project management duties as it leads cross-functional projects, coordinates with internal and external partners, supports policy development, and ensures audit readiness across crisis service operations. The BH-ASO Project/Program Manager ensures projects are delivered on time, within scope, and aligned with organizational goals, regulatory requirements, and community needs. This position will report to the BH-ASO Business Operations Manager. WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 12/16/2026. APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. The following items are required to be considered for this vacancy:
NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
Please Note: This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months. WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm. MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
RECRUITER: Greg Mallory,
Job Duties
Design, implement, and oversee crisis service projects, including operational policies, procedures, system improvements, program launches, and operational enhancements.
Drive the development, revision, and implementation of policies and procedures that support crisis service operations, compliance, and quality standards.
Maintain audit readiness by ensuring documentation, workflows, and program practices consistently meet regulatory and contractual requirements.
Partner with Quality and other teams to prepare for internal and external audits, develop audit tools, manage audit timelines, respond to findings, and oversee corrective action plans.
Develop and maintain standard operating procedures.
Monitor project progress and performance; identify risks, barriers, and issues; and implement mitigation strategies.
Facilitate meetings, workshops, and working groups focused on crisis program development, policy refinement, and process improvement.
Support data-driven decision-making by working with analysts to gather and interpret performance metrics and prepare regular reports, dashboards, and presentations for leadership and stakeholders.
Assist with providing analysis and strategic guidance on legislative and regulatory developments that may impact behavioral health crisis services and assess their potential implications for program operations.
Collaborate with crisis providers, first responders, hospitals, and behavioral health providers.
Oversee crisis services alignment with division initiatives of equity and social justice, recovery-oriented system of care.
Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Bachelor's degree in public administration, social work, behavioral health, project management, or a related field and/or an equivalent combination of education and experience
A minimum of four years of experience managing complex projects directly related to behavioral health, public health, or social services.
A minimum of three years of experience using project management tools and applying project management methodologies, including developing detailed project plans, timelines, deliverables, and communication strategies.
Experience in program evaluation, including interpreting data, assessing performance metrics, identifying gaps, and recommending improvements.
Strong analytical and problem-solving skills, including proficiency in budget analysis, policy analysis, and evaluating operational impacts.
Experience analyzing local, state or federal legislation and knowledge of legislative processes and regulatory frameworks.
Proven ability to manage multiple priorities, meet deadlines, and work with diverse stakeholders
Proven ability to develop, implement, and maintain policies and procedures that ensure compliance, quality, and operational effectiveness
Experience conducting program audits and maintaining audit ready documentation, workflows, and program practices.
Excellent verbal and written communication skills, including public speaking and presenting complex issues in accessible ways.
Intermediate proficiency with Microsoft Office applications and web-based tools, including Excel, PowerPoint, and SharePoint. This includes the ability to:
Excel: Create and use formulas, charts, graphs, and pivot tables to organize, analyze, and present data.
PowerPoint: Develop clear, well-organized, and professional presentations using appropriate layouts, graphics, and visual elements.
SharePoint: Upload, save, organize, and manage files; create and maintain document libraries; and collaborate on shared documents.
Web-based tools: Navigate online applications, enter and retrieve information, and manage documents and data.
Master's degree in behavioral health, public health, public administration, or other related fields
Experience managing behavioral health projects or programs focused on crisis response.
Strong understanding of King County's crisis response system, community partnerships, and service delivery models.
Experience developing, monitoring, and analyzing program budgets to support operational planning and resource allocation
Knowledge of research methods, including data gathering, analysis and presentation for program evaluation
Quantitative skills and skills in applying quantitative and qualitative analytical methods, include skills in applying statistical analysis
Experience working with populations that have co-occurring mental illness and substance use disorders
Supplemental Information Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Application Process
If you are interested in pursuing this position and supporting King County's vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.
If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Greg Mallory at grmallory@kingcounty.gov.
