BES Professional Services Lead

We are seeking a dynamic leader to serve as the Professional Services Leader for our Building Engineering Services (BES) Business Group in Washington. This is a key leadership role that functions in partnership with some of the best and brightest professionals in the industry. In this position, you will be responsible for the growth and integration of our Professional Services practices across multiple technical disciplines in HDR's BES practice. You will engage with technical professionals across HDR's employee matrix, and our industry, to leverage resources that address our clients' needs. As the BES Professional Services Leader, you will engage with local and regional clients to understand project and program needs and align HDR's knowledge, expertise and resources for creative problem solving. You will manage our area technical resource (Business Class) experts, ensuring that their project teams are effectively delivering industry-leading service. You will participate in strategic positioning and new business pursuit activities, project and program oversight. You will leverage your leadership tools to direct and manage key projects and programs that align with your technical and managerial skillset. While this position is focused on the Washington geography, HDR's geographic reach is broad and your skillset may be called upon to support programs and initiatives in other geographies, if desired. As a people-leader, you will participate in recruiting, mentoring and training activities, and you will have responsibility for workload balancing and strategic staffing actions. You may serve as a mentor in HDR's career growth and development programs, and you will be an ambassador for HDR's employee ownership culture. In the role of **BES Professional Services Leader**, we'll count on you to: - Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers. - Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level. - Supervise the key cross sector leads and ensure groups are providing critical value to the BG in either growing, providing critical delivery or reducing risk by housing in-house specialties. - Lead and monitor development and training of area staff in technical and business competencies. - Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas. - Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement. - Monitor project QC Review activities including assignment of experienced and qualified reviewers. - Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned. - Lead and participate in project reviews and support project teams with management of claims and losses. Participate in 0% reviews and project reviews, participate in RevRec meetings. - Review hiring needs, requisitions and offers as delegated by Business Group Manager. - Participate in key pursuit teaming, staffing discussion and fee development. - Partner with Market Sector Leaders and Project Delivery Leader. - Oversee technical and digital delivery evolution, in collaboration with subject matter experts. - Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA. - Oversee and ensure implementation of quality, standards, and best practices. - Collaborate with Area operations, market sectors, business classes, and delivery leaders. - Review and approve fee proposals as delegated by Business Group Manager. - Serve as a champion for BGX opportunities. - Support communication and coordination within all business groups. - Perform other duties as needed **Preferred Qualifications** - A minimum of 15 years' experience. - Professional Engineer (PE) license. - Excellent communication, leadership and organizational skills. - Knowledge of the local market. #LI-CV1 **Qualifications** **Required Qualifications** - Bachelor's degree in a Professional, Architecture, Engineering or closely related field. - A minimum of 10 years' experience. - Maintains a professional or engineering registration and has related technical experience. - Demonstrated experience with leading diverse teams. Committed to quality, improvement and HDR values. - Actively engaged in professional or industry associations to enhance HDR technical expertise and brand. - Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers. - An attitude and commitment to being an active participant of our employee-owned culture is a must.