5+ years in behavioral health operations management
Preferred experience as a Product Manager
Ability to convert market opportunities into operational plans
Strong knowledge of behavioral health operations and regulations
Familiarity with Agile and Pragmatic Marketing methodologies
Excellent communication and planning skills
Responsibilities
Translate behavioral health workflows into tech solutions with engineering
Engage with customers and user groups to reflect their voice in processes
Partner with experts to highlight emerging trends in behavioral health
Collaborate with teams to create actionable product strategies and requirements
Conduct competitive landscape research for product growth opportunities
Measure the adoption and business value of behavioral health products
Evangelize the product through presentations and trade show representation
Benefits
Fast-paced, collaborative team environment
Professional development for career growth
Competitive benefits package including matching 401k contributions
20 days of paid time off plus holidays and birthdays
Full Job Description
Behavioral Health Product Manager with ownership and accountability for all behavioral health products and solutions that support our customers' current and future needs. Our ideal candidate will have a passion for collaborating with customers, industry experts and teams across the company to ensure that Axxess is making the right investments in our behavioral health product suite to delight our customers.
What you will do...
Translate understanding of behavioral health workflows and care models into technology solutions in partnership with the engineering team
Work closely and frequently with customers, focused user groups and participate in key healthcare associations to understand and ensure the "voice of the customer" is reflected in work processes
Partner with internal and external domain experts to highlight emerging practice trends in behavioral health care delivery
Collaborate with Sales, Marketing, Client Success, and Engineering to translate problem statements, product needs, market analysis, competitive analysis, and regulatory environment factors into actionable strategies, high level product requirements, roadmaps, and tactics for the product
Conduct product research to further understand the competitive landscape and profile for the segment, opportunities for growth, and best-in-class product requirements that deliver measurable value for customers
Measure adoption and utilization of all behavioral health features, products and services to determine business value to customers and company
Evangelize for the product by presenting to customers and user groups, represent the product at trade shows, sell product roadmap internally, play a strategic role in the sales process, provide sales training, and generate enthusiasm for the product
What you bring...
Bachelor's degree required
5+ years' experience in behavioral health including management experience in behavioral health operations required
Product Manager experience preferred
Demonstrated ability to convert market opportunity into operational plans with development organization
Strong knowledge of behavioral health operations and regulations required
Demonstrated knowledge and understanding of legislation and regulatory bodies affecting behavioral health practices
Experience with Agile methodology and Pragmatic Marketing methodology preferred
Demonstrated ability to organize and implement priorities, manage multiple tasks, in a dynamic setting
Knowledgeable in building and implementing technology solutions and/or applications
Excellent communication and meticulous planning skills
Comfortable working in a fast paced, ambiguous and event driven high-performance workplace
Advanced critical thinking, problem solving, and emotional intelligence skills
If local to the Dallas-Fort Worth area, this role requires a hybrid work schedule, including a minimum of three days per week in the office.
We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!
