UMB Bank

BB Relationship Officer I

UMB Bank$67K — $99K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 2 years of proven business banking sales experience
  • Strategic sales knowledge for small business owners
  • Familiarity with business banking products and innovation
  • Awareness of market and industry trends
  • Ability to source and produce efficient credit opportunities
  • Understanding of commercial lending practices and loan documentation
  • Knowledge of accounting principles and practices
  • Demonstrated capacity to sell financial services
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

  • Generate, retain, and expand client relationships through referrals and direct prospecting.
  • Develop and follow up on new client leads from various sources.
  • Manage profitability and risk of assigned portfolio, ensuring profitable growth.
  • Provide insights to enhance client relationships and profitability.
  • Monitor existing credit relationships, analyzing financial statements and collateral.
  • Negotiate loan proposals and write loan commitments for approval.
  • Serve as the primary contact for clients, connecting them with all bank services.
  • Participate in community and professional activities for business development.
  • Ensure proper loan documentation and identify potential credit issues.

Benefits

  • Paid Time Off and paid holidays
  • 401(k) matching program
  • Annual incentive pay
  • Medical, dental, vision, and other insurance coverage
  • Health savings and flexible spending accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program and emergency fund.
Full Job Description
As the Business Banking Relationship Manager I, you will be responsible for managing the strategic client relationships in Business Banking which will include managing an existing portfolio of business and the acquisition of new business. Clients generally are between $1MM and $10MM in annual revenue.

How you'll spend your time:

  • You will generate, retain, & expand lending, investment and deposit relationships with new and existing clients through client referrals, centers of influence & direct prospecting.


  • You will develop, generate and follow-up on new client leads through existing clients, client referrals, COI referrals, & prospecting.


  • You will manage overall relationship profitability & portfolio risk and is responsible for profitable growth of the portfolio assigned (includes loans, deposits, & fee income). Act as a consultant to clients and a resource to the Bank in developing & retaining business.


  • You will provide insight & ideas for enhancing client relationships, client cash flow, profitability, and efficiency.


  • You will manage the overall credit quality of assigned portfolio (includes sales, credit analysis, loan structuring, client and prospect interviews).


  • You will monitor & manage existing credit relationship, which includes note renewals, reviewing & detailed analysis of current financial statements & collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions & covenant monitoring, compiling reports necessary to monitor asset & credit quality and compliance with policy/regulation.


  • You will negotiate loan proposals, analyze & evaluate credit requests & write loan commitments, recommend appropriate credit grade, make oral/written presentation to underwriter or loan committee, and implement approval/declination action.


  • You will serve as the primary link for all financial services to the individual Business Banking client with the bank (i.e. Treasury Services, International, Trust, and Cash Vault).


  • You will participate in community & professional activities in order to enhance the bank's image and expand personal network of business contacts for development of new business.


  • You will monitor accounts to identify potential credit problems and assure proper loan documentation. Customers tend to have complicated lending requirements involving term loan agreements, commercial real estate, and revolving credit lines.


  • You will communicate and collaborate with consistency and transparency with business banking teams and internal partners.


  • You will consistently use and maintain CRM usage.


  • Other duties as assigned.


We're excited to talk with you if:

  • You possess a Bachelors degree OR equivalent work experience.


  • You have 2 years' proven business banking sales experience.


  • You demonstrate strategic sales knowledge selling to small business owners.


  • You demonstrate business banking product knowledge and product innovation.


  • You have awareness of market/industry trends.


  • You demonstrate ability to source/produce efficient credit opportunities.


  • You have knowledge and understanding of commercial lending practices and loan documentation/loan servicing requirements.


  • You have knowledge of accounting principles and practices.


  • You have demonstrated capacity to sell products/services within the financial services industry.


  • You demonstrate proficiency in Word, Excel, PowerPoint.


Bonus points if:

  • You possess a Bachelor's degree in accounting or finance.


  • You have basic credit training.


  • You understand strategic sales planning to define target markets, strategic sales approaches, and provide solutions.


  • You have specialized knowledge of specific markets in order to serve defined industries.


  • You have ability to prospect and network at various levels within a company.


  • You have enhanced communication and negotiation skills for more complex deals and relationships.


  • You manage time effectively to balance new & existing relationships to meet goals.


  • You have understanding of credit underwriting.


  • You have knowledge of credit and operational risk-ability to quantify potential exposure and advise team.


  • You demonstrate knowledge of financial analysis (including ratio and trend analysis and projections).


This position was posted on 07/30/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range:
$67,869 - $99,836

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

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About UMB Bank

UMB Bank is a subsidiary of UMB Financial Corporation, a financial services holding company headquartered in Kansas City, Missouri. The bank was founded in 1913 as City Center Bank and later changed its name to United Missouri Bank. The bank provides a range of financial services, including personal banking, commercial banking, wealth management, and investment banking. The bank has more than 100 branches in eight states, including Missouri, Kansas, Colorado, Illinois, Oklahoma, Nebraska, Arizona, and Texas. The bank is known for its commitment to customer service and community involvement.
Learn more about UMB Bank
Size
3,000 employees
Market Cap
$3.9 billion
Industry
Net Income
$286.5 million
5 Year Trend
+10.5%

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