This position is a hybrid role based in our Mississauga, ON or Montreal, QC office where you will work 3 days in the office and 2 days remotely.Role: The Cloud Services organization delivers consulting and engineering engagements to clients of Ingram Micro's Partners, on behalf of or in conjunction with Ingram Micro's Partners. This team performs both pre-sales and delivery activities associated to those engagements. In this role, you will lead and deliver AWS focused services engagements with 80% Project Delivery and 20% pre-sales (Scoping, Pricing, Building Statements of Work, engagement with AWS).
Responsibilities:- Design and implement service delivery solutions and strategies that align with client business objectives and operational requirements.
- Develop and maintain service delivery frameworks, methodologies, and best practices to ensure consistent and effective service execution.
- Evaluate, recommend, and integrate appropriate technologies and solutions to support client and organizational goals.
- Serve as the lead architect on consulting engagements, providing technical expertise, strategic guidance, and oversight solutions.
- Act as the primary client-facing representative, building strong relationships and ensuring successful delivery outcomes.
- Lead and provide direction to delivery teams, ensuring alignment between project objectives, resources, and client expectations.
- Collaborate with cross-functional teams to design scalable, efficient, and innovative service delivery models.
- Analyze client environments, identify opportunities for improvement, and recommend solutions that enhance performance, efficiency, and customer satisfaction.
- Ensure service delivery solutions are implemented effectively, meet quality standards, and achieve expected business results.
- Provide thought leadership and act as a trusted advisor to clients throughout the engagement lifecycle.
- Support project planning, governance, risk management, and continuous service improvement initiatives.
- Travel to client sites as required for project delivery, stakeholder engagement, and consulting activities. Travel is typically less than 50% but may vary based on project requirements, with periods of limited travel and occasional projects requiring increased onsite presence.
What you bring to the role:- A College Diploma or Degree in Engineering, Information Technology or equivalent.
- Minimum 5-7 years of solutions architect experience.
- 3 + years of functional experience delivering AWS cloud services.
- 2 + years of experience performing AWS Migration projects, delivery, and pre-sales roles with a consultancy background.
- 2 + years of experience designing enterprise AWS architecture.
- 2 + years of experience with both IaaS and Cloud native services within AWS.
- Active or previously held Government of Canada Secret Security Clearance is considered an asset. Must be eligible to obtain, maintain, or reactivate the appropriate security clearance required to perform professional services engagements in highly secure government and regulated environments.
- Must hold two or more AWS certifications (or equivalent), including at least one preferred certification, and be willing to obtain a second preferred certification through training.
- AWS Cloud Practitioner is a Must
- AWS AI Practitioner
- AWS Solution Architect Associate is a Must
- AWS Developer Associate (Preferred)
- AWS SysOps Administrator (Preferred)
- AWS Certified CloudOps Engineer - Associate
- AWS Data Engineer Associate
- AWS Machine Learning Engineering Associate
- AWS Advanced Networking Specialty (Preferred)
- AWS Machine Learning Specialty (Preferred)
- AWS Security Specialty (Preferred)
- AWS DevOps Engineer Professional (Preferred)
- AWS Solutions Architect Professional (Highly Preferred)
- AWS Optimization Licensing and Assessment (OLA)
- AWS Migration Acceleration Program (MAP)
- AWS Well-Architected Framework Review (WAFR)
- Compute services (e.g. EC2, containers, serverless)
- Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog)
- CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions)
- IaC tools (e.g. Terraform, CloudFormation, Serverless Framework)
- Containers and orchestration tools (e.g. Docker, ECS, Kubernetes)
- VPCs/Networking
- Gen A/I and Machine Learning
- Migrations from VMware and/or Azure
- PMP, Lean Six Sigma Green Belt, Scrum Master, or other relevant project management and process Improvement certifications are considered an asset.
- Must be bilingual and fluent in both French and English.
The typical base pay range for this role across Canada is $130,000 - 155,000 per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.
At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!
