2+ years of experience in automotive service or dealership service department; management experience preferred
Strong leadership skills to coach and motivate a team
Technical/trade school diploma or ASE certifications preferred
Excellent customer service skills
Proficient in computer and math skills
High school diploma or equivalent; college degree is a plus
Valid driver's license with a clean driving record
Responsibilities
Lead and support the service department team to enhance customer experience
Communicate with customers about vehicle concerns and repair recommendations
Oversee diagnosis and repair processes for accuracy and quality
Keep customers informed throughout the service process
Manage scheduling, workflow, and productivity in the service department
Monitor department performance metrics like sales and customer satisfaction
Ensure compliance with service standards set by manufacturers and the dealership
Coach and develop service advisors and technicians
Benefits
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off
Life Insurance
Employee Assistance Program
Daily Pay Options
Employee Discounts on Vehicles, Parts, and Service
Ongoing Training and Professional Development
Career Advancement Opportunities Throughout Kunes Auto Group
Full Job Description
Job Type
Full-time
Description
AUTOMOTIVE SERVICE MANAGER
Competitive Pay + Commission | Career Growth | Lead a Winning Team
Position Summary
Kunes Auto Group is seeking an experienced Automotive Service Manager to lead our service department team. In this role, you'll oversee day-to-day service operations, ensure customers receive clear communication and outstanding service, and help the department run efficiently and profitably.
Compensation
$80,000.00-$100,000.00 annually, based on experience
Base Salary + Commission
Responsibilities
Lead and support the service department team to deliver an outstanding customer experience
Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations
Oversee diagnosis and repair processes to ensure accuracy and quality
Keep customers updated throughout the service process, from drop-off to delivery
Manage service department scheduling, workflow, and productivity
Monitor department performance, including sales, profitability, and customer satisfaction
Ensure compliance with manufacturer and dealership service standards
Coach and develop service advisors and technicians
Requirements
Qualifications
2+ years of experience in automotive service or a dealership service department required; management experience preferred
Strong leadership skills with the ability to coach, motivate, and hold a team accountable
Technical/trade school diploma or ASE certifications preferred
Strong customer service skills
Strong computer skills
Strong math skills
High school diploma or equivalent; college degree a plus
Valid driver's license with a clean driving record
Benefits
Eligible team members may receive:
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off
Life Insurance
Employee Assistance Program
Daily Pay Options
Employee Discounts on Vehicles, Parts, and Service
Ongoing Training and Professional Development
Career Advancement Opportunities Throughout Kunes Auto Group
Join the Kunes Team
If you're looking for a career with professional growth and a company that invests in its people, we'd love to meet you.
Apply today and start your career with Kunes Auto Group.
