Automotive Service ManagerWe are looking for an experienced, hands-on Automotive Service Manager to lead our service drive. This is a working management position, not a Fixed Operations Director role.
The ideal candidate has a strong background as a Service Advisor, experience training and developing employees, and the ability to lead by example while actively working with customers.
Responsibilities- Write repair orders, assist customers, and recommend needed maintenance and repairs.
- Train, coach, and develop Service Advisors to improve sales and customer satisfaction.
- Manage daily service drive operations and workflow.
- Monitor advisor performance, productivity, and sales.
- Ensure consistent customer communication and follow-up.
- Work closely with technicians and parts to keep repairs moving efficiently.
- Resolve customer concerns and maintain high customer satisfaction.
- Lead by example and hold the team accountable.
Qualifications- Previous automotive Service Advisor experience required.
- Experience training and coaching Service Advisors required.
- Strong sales, leadership, and customer service skills.
- Knowledge of dealership service operations.
- Organized, self-motivated, and comfortable working alongside the team.
- Previous Service Manager or Assistant Service Manager experience preferred.
Compensation & Benefits- Salary plus commission.
- $80,000-$100,000+ annual earning potential based on performance.
- Health and dental insurance.
- Employer-paid life and long-term disability insurance.
- Paid time off.
- Opportunity for advancement.
We're looking for someone who can lead a team, develop strong advisors, and isn't afraid to jump in and write repair orders.