TBC Corporation

Automotive Service Manager/ Assistant Manager

TBC Corporation$70K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least 2 years of experience in service management or store management
  • Strong general automotive knowledge
  • Exceptional customer service skills
  • Effective verbal communication abilities
  • Demonstrated leadership and team-building capabilities
  • Flexibility to work various shifts including weekends and holidays
  • Valid driver's license is required

Responsibilities

  • Deliver exceptional customer service by consulting with clients
  • Follow up with customers regarding services, estimated completion times, and concerns
  • Oversee vehicle inspections and generate repair orders and parts sourcing
  • Discuss pricing estimates with customers and promote shop service specials
  • Lead, manage, and train the service team in line with company values
  • Supervise up to ten technicians and ensure efficient operations
  • Maintain facility organization and cleanliness

Benefits

  • Opportunity to work in a supportive, family-like team environment
  • Commitment to employee professional development and training
  • Focus on customer satisfaction and building long-term relationships
  • Encouragement of innovation and adaptability to industry changes
  • Flexible scheduling to support a healthy work-life balance
Full Job Description
Automotive Management Group is looking for an organized, detail oriented professional to manage the work flow of a busy Automotive Repair Shop.

Here is why you should consider working for AMG Enterprises:

Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us:

1. Sales Focus: At our company, we understand the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have the chance to contribute to our sales-driven culture. We provide training and support to help you excel in sales, allowing you to reach your full potential and be rewarded for your performance.

2. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.

3. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.

4. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.

5. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

6. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us.

Joining our team means becoming part of a company that values
sales excellence, teamwork, professional development, customer satisfaction,
innovation, and work-life balance. If you're ready to embark on a rewarding
career in automotive repair and be part of a company that feels like family
while delivering corporate-level performance, we'd love to hear from you.

Responsibilities

As an Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license


Compensation: $70,000.00 - $100,000.00 per year

Join Our Team

Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us:

1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.

2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.

3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.

4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us.

Joining our team means becoming part of a company that values
sales excellence, teamwork, professional development, customer satisfaction,
innovation, and work-life balance. If you're ready to embark on a rewarding
career in automotive repair and be part of a company that feels like family
while delivering corporate-level performance, we'd love to hear from you!

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

About TBC Corporation

TBC Corporation is an American corporation and marketer of automotive replacement tires.
Learn more about TBC Corporation

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