Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. We're looking for a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance that meets company goals.
Responsibilities- Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
- Lead, train, and motivate service technicians and staff to achieve performance targets.
- Develop and implement service processes and standards to improve efficiency and profitability.
- Coordinate with parts and sales departments to ensure seamless workflow.
- Monitor and manage departmental budget, labor costs, and inventory levels.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain compliance with industry regulations and company policies.
Requirements- Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze and improve service department processes.
- Familiarity with automotive service software and management systems.
- Strong problem-solving skills and attention to detail.
Benefits- Competitive salary ranging from $60,000.00 to $120,000.00 per year.
- Comprehensive health, dental, vision, and disability insurance and more.
- 401(k) retirement plan
- Vacation pay after 1 year
- Sick days available upon hire
- Opportunities for professional development and career growth.
