Automotive Service Advisor

Casey's Point S Tire & Auto Service

$70K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in a similar role
  • Strong customer service skills
  • Excellent communication abilities
  • Capability to explain technical concepts to non-technical clients
  • Comfortable in a fast-paced environment
  • Positive team player attitude

Responsibilities

  • Greet customers cheerfully upon vehicle drop-off
  • Actively listen and assess customer service needs
  • Prepare and relay service orders to technicians
  • Update customers on service progress throughout the day
  • Follow up post-service to ensure customer satisfaction

Benefits

  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • Uniform reimbursement
  • Commission-based earnings potential
  • Supportive and close-knit company culture
Full Job Description
Casey's Point S Tire & Auto Service in Vancouver, WA is looking to hire a full-time Automotive Service Advisor to act as the liaison between our customers and our mechanics. Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? If so, please read on!

Our service advisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms. If this sounds like the right opportunity for you, apply today!

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

In this vehicle advisory position, you are the cornerstone of our customers' experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner.

You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care!

QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR
  • 2+ years of experience in a similar position
  • Customer service skills

Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position!

WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR

This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required.

ARE YOU READY TO JOIN OUR TEAM?

If you can provide exceptional customer service and feel that you would be right for this advisory job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 98662

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