Experience in luxury automotive sales is essential.
At least 2 years of sales or customer service experience required.
High school diploma or GED equivalent is mandatory.
Strong customer service, organizational, and negotiation skills are necessary.
Self-motivated and goal-oriented with a positive team presence is crucial.
Proven background in customer service or retail sales is preferred.
Must be 18 years or older to meet company driving policy.
Responsibilities
Assist customers entering the dealership by answering questions and guiding vehicle selection.
Follow up promptly and maintain strong customer relationships.
Explain product performance and benefits, and assess customer vehicle needs through active listening.
Deliver vehicles to customers, ensuring they understand operating features and paperwork for loyalty.
Stay updated on incoming inventory and its benefits to customers.
Introduce customers to service department staff to highlight quality service and maintenance options.
Benefits
Opportunity to work in a luxury automotive environment.
Access to ongoing training and professional development.
Supportive team culture that values motivation and enthusiasm.
Potential for career advancement within the dealership.
Full Job Description
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
Must have experience in luxury automotive sales
2+ years of Sales or Customer Service Experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
Willingness to undergo a background check in accordance with local law/regulations
18+ years of age or older to comply with the company driving policy
