Experience in luxury automotive sales is essential
2+ years in Sales or Customer Service roles
High school diploma or GED required
Strong customer service, organizational, and negotiation skills
Self-motivated and goal-oriented with a team-oriented attitude
Proven background in customer service or retail sales
Must be 18+ years old to meet driving policy requirements
Responsibilities
Assist customers in selecting the right vehicle based on their needs
Maintain strong relationships through timely follow-ups
Explain product performance and optional equipment to prospects
Deliver vehicles and ensure customers understand features and paperwork
Stay updated on incoming inventory and its benefits to customers
Introduce customers to service department staff to highlight service quality
Benefits
Opportunity to work in a luxury automotive environment
Build long-term customer relationships
Engage in a dynamic team atmosphere
Access to ongoing training and development
Potential for career advancement within the dealership
Full Job Description
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
Must have experience in luxury automotive sales
2+ years of Sales or Customer Service Experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
Willingness to undergo a background check in accordance with local law/regulations
18+ years of age or older to comply with the company driving policy
