Strong focus on delivering exceptional customer experiences
Excellent communication and interpersonal skills
Strong organizational and follow-up abilities
Experience with technology is a plus
Responsibilities
Engage and motivate the sales team to meet key performance goals
Drive daily operations with high involvement
Manage the negotiation process for vehicle purchases
Appraise vehicles for trade-in
Assist in managing expenses for New and Used Vehicle Departments
Perform additional duties as assigned by management
Benefits
Opportunity to work in a growing, fast-paced industry
Leadership role with a focus on team motivation
Chance to create exceptional customer experiences
Involvement in daily business operations
Supportive management team
Full Job Description
The Ed Napleton Automotive Group is looking for our next Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Elmhurst Acura/KIA, the Sales Manager leads a sales team to create an exceptional experience for customers. This role is responsible to achieve targeted unit sales and profit margins while delighting every Customer along the way.
Job Responsibilities:
Engaging and motivating the team to achieve key goals following Napleton's processes.
Driving the business through a high-level of involvement in the day-to-day operations.
Managing the negotiation process ensuring that customers understand their vehicle purchase options and pricing.
Appraising vehicles for trade.
Assisting in managing controllable expense elements for the New and Used Vehicle Departments.
Other duties as assigned by management
Job Requirements:
High School Diploma or equivalent
Proven success in retail sales
Ability to set and achieve targeted goals
Ability to drive an exceptional Customer experience
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Willingness to undergo a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with the company driving policy