5-7 years of automotive retail sales experience, including leadership roles.
Demonstrated ability to motivate and develop high-performing sales teams.
Strong knowledge of automotive sales operations and profitability metrics.
Proficient in analyzing sales performance and implementing improvement strategies.
Excellent negotiation and decision-making skills with sound business judgment.
Strong communication and customer relationship management skills.
Familiarity with dealership management systems and CRM platforms.
Responsibilities
Lead and develop Sales Consultants to meet sales and customer satisfaction goals.
Manage daily showroom operations and customer interactions.
Establish and evaluate sales goals and key performance indicators.
Negotiate vehicle transactions to maximize profitability while ensuring customer satisfaction.
Monitor sales activities and ensure effective management of leads and follow-ups.
Collaborate with dealership leadership on inventory management and sales trends.
Resolve escalated customer concerns to enhance the purchasing experience.
Benefits
Health, dental, and vision insurance.
Paid vacation and sick time.
401(k) with matching contributions.
Flexible spending account.
Professional development assistance.
Life and disability insurance.
Employee assistance program.
Full Job Description
The Sales Manager plays a key role in driving the dealership's sales performance, profitability, and customer satisfaction. This position leads and develops the Sales team, manages daily sales operations, and ensures customers receive a professional and exceptional purchasing experience. The ideal candidate is a results-driven leader with strong automotive sales experience, sound business judgment, and the ability to motivate others while maintaining high standards of performance and customer service.
What You Will Do
Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.
What We Are Looking For
Previous automotive retail sales experience, including demonstrated success in sales leadership or management role.
Proven ability to lead, motivate, coach, and develop a high-performing sales team.
Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
Ability to analyze sales performance, establish goals, and implement strategies to improve results.
Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
Excellent communication, interpersonal, and customer relationship management skills.
Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
Strong organizational skills with the ability to manage competing priorities in a fast-paced retail environment.
Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid vacation
Pack sick time
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Pay: $164,500 to $180,900 is the expected total annual earnings after factoring in all forms of compensation including minimum guarantee, commissions, bonuses, benefits (vacation and sick), etc. Employees in this position will be paid a minimum guarantee of $72,000 per year. Commissions are expected to range from $54,800 to $78,200 per year based on performance.
