Associate Virtual Chief Information Security Officer (Associate vCISO)
Cybersecurity Expertise. Strong Relationships. Real Business Impact.
Cybersecurity is about more than protecting networks and systems. It's about protecting businesses, building confidence, and helping organizations navigate an increasingly complex digital world.
We're looking for an enthusiastic, motivated, and customer-focused Associate Virtual Chief Information Security Officer (Associate vCISO) who enjoys combining technology, business strategy, and relationship management to deliver exceptional results.
This isn't a position where you'll spend your days working behind the scenes. You'll collaborate with cybersecurity professionals, engage directly with business leaders, solve meaningful challenges, and help clients make smarter decisions about protecting their organizations.
If you're passionate about technology, enjoy working with people, and take pride in delivering outstanding service, we'd like to meet you!
What You'll Do
Make Cybersecurity Meaningful
Work alongside experienced OXEN vCISOs to help businesses understand their cybersecurity risks and implement practical solutions.
- Support cybersecurity risk assessments, security reviews, and strategic planning.
- Assist in developing cybersecurity roadmaps, policies, and risk management programs.
- Help clients navigate cybersecurity governance, compliance requirements, and industry standards.
- Review security findings, identify improvement opportunities, and track corrective actions.
- Support incident response planning, business continuity initiatives, and cybersecurity preparedness.
- Prepare clear, actionable reports that translate technical findings into meaningful business recommendations.
Build Relationships That Matter
At OXEN, our clients are more than accounts. They're business partners who depend on us to deliver reliable advice, responsive service, and meaningful results.
- Serve as the primary point of contact for assigned account-management clients.
- Develop strong relationships with business owners, executives, and key stakeholders.
- Understand client business objectives, challenges, and technology priorities.
- Lead client meetings, business reviews, and ongoing service discussions.
- Coordinate with OXEN's cybersecurity, technical, support, and sales teams to ensure exceptional service delivery.
- Identify client concerns, recommend practical improvements, and coordinate appropriate solutions.
- Recognize opportunities to introduce additional OXEN services that support client business needs.
Deliver Results That Count
Great service requires more than good intentions. It requires accountability, communication, and follow-through.
- Manage multiple client priorities while maintaining a high standard of responsiveness.
- Coordinate client onboarding, service transitions, and ongoing engagement activities.
- Maintain accurate client documentation, reports, and action plans.
- Track cybersecurity initiatives, service commitments, and project milestones.
- Communicate proactively with clients and internal teams.
- Help ensure every client receives the attention, expertise, and support they deserve.
What Makes You a Great Fit?
We're looking for someone who combines technical understanding, business awareness, and exceptional people skills.
You'll thrive in this position if you:
- Have a genuine passion for helping customers succeed.
- Communicate confidently and professionally with both technical and nontechnical audiences.
- Enjoy building trusted, long-term business relationships.
- Understand cybersecurity fundamentals and the importance of protecting business information.
- Can explain complex technology concepts in clear, practical terms.
- Are organized, detail-oriented, and comfortable managing competing priorities.
- Take ownership of your responsibilities and consistently follow through.
- Approach challenges with sound judgment, initiative, and a solutions-focused mindset.
- Work effectively as part of a collaborative team.
- Value integrity, accountability, and exceptional customer service.
Experience That Will Set You Apart
We'd especially like to hear from candidates with experience in:
- Cybersecurity, information technology, account management, customer success, or technology consulting.
- Cybersecurity risk assessments, governance, compliance, or security policy development.
- Security frameworks such as NIST, CIS Controls, or ISO 27001.
- Managed Service Providers (MSPs), cybersecurity consulting firms, or technology services organizations.
- Client relationship management, business reviews, and service coordination.
- CRM, ticketing, professional services automation, or account-management systems.
Education & Certifications
A bachelor's degree in Cybersecurity, Information Technology, Business, Risk Management, Communications, or a related field is preferred. Equivalent practical experience will also be considered.
No specific cybersecurity certification is required.
Certifications such as CompTIA Security+, CISSP, or relevant customer success credentials are a plus.
Position Details
- Position: Associate Virtual Chief Information Security Officer
- Company: OXEN Technology
- Employment: Full-Time
- Location: Assigned OXEN Technology office
- Work Arrangement: Office-based with hybrid/work-from-home eligibility
- On-Call: Possible in the event of a client outage or breech
- Travel: Occasional client visits may be required
A valid driver's license is required.
