Fanatics

Associate Tech Strategy and Business Operations

Fanatics$98K — $123K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 to 4 years in strategy, consulting, business operations, or similar roles linking tech and business.
  • Strong grasp of AI and automation tools relevant to business workflows.
  • Hands-on experience with popular AI platforms such as Claude or Cursor.
  • Ability to influence and drive initiatives in cross-functional settings without formal authority.
  • Capabilities to communicate complex technical concepts clearly to non-technical audiences.

Responsibilities

  • Partner with business teams to identify AI and automation opportunities.
  • Own and prioritize delivery of AI and automation initiatives with the solutions team.
  • Contribute to and present the company's AI strategy and progress to executives.
  • Drive AI enablement through training programs and cross-functional collaboration.
  • Develop AI policies and navigate compliance in partnership with infosec and legal.
  • Evaluate and manage AI tools and vendors with focus on analytics and cost management.
  • Coordinate with IT and Engineering for tool integration and governance.

Benefits

  • Health, dental, and vision insurance available.
  • 401(k) plan with company match.
  • Flexible working hours and remote work options.
  • Professional development opportunities and training.
  • Generous employee discount on products.
Full Job Description
Role Summary

Fanatics Collectibles is looking for an Associate, Tech Strategy & Operations to help drive AI strategy and adoption across the company. You will help define how the business uses AI, put the right tools in people's hands, train employees to use them well, and remove the organizational and technical blockers that slow progress. You will operate with high autonomy, partner closely with business stakeholders, IT, Engineering, and Legal, and informally lead a small team working on AI solutions and automation.

What You Will Do
  • Partner with business teams across the company to understand their problems, identify AI and automation opportunities, and translate them into actionable use cases
  • Own intake, prioritization, and delivery of AI and automation initiatives, working with the solutions team to build and ship
  • Contribute to the company's AI strategy and present progress, adoption, and impact to executive leadership and cross-company stakeholders
  • Drive AI enablement across the organization through training programs, an AI Champions network, town halls, and cross-functional collaboration
  • Partner with infosec and legal to develop AI policies, navigate compliance reviews, and unblock program progress
  • Evaluate, onboard, and manage AI tools and vendors, including usage analytics and cost management
  • Handle recurring operational needs including spend tracking, account administration, connector evaluations, and security reviews
  • Coordinate with IT and Engineering to ensure tools are properly integrated, governed, and scalable


The Ideal Candidate
  • 2 to 4 years of experience in strategy, consulting, business operations, or a similar role that bridges technology and business
  • Demonstrated understanding of AI and automation tools and how they apply to business workflows
  • Hands-on experience with AI tools such as Claude, Cursor, or similar platforms
  • Strong cross-functional influencer with a track record of driving programs forward without direct authority
  • Excellent communicator who can translate complex technical concepts for non-technical audiences
  • Proficient in PowerPoint, Outlook, and Excel
  • Comfortable with tools such as Slack, Jira, Notion, Confluence, and Airtable
  • High comfort with ambiguity and the ability to set direction when the path is not fully defined
  • Comfortable operating in a high-visibility environment with significant executive exposure; strong exec presence and ability to present clearly to senior leadership
  • Background in change management, organizational enablement, or internal communications is a plus
  • Passion for sports, culture, and collectibles is a plus


Why This Role

You will have real ownership over a function that touches every team in the company. AI is a strategic priority at Fanatics Collectibles, and this role is the engine behind it. You will shape how hundreds of people work, build something from the ground up, and have direct visibility with senior leadership. If you want to move fast, do meaningful work, and be at the center of how a company transforms, this is the job.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to Los Angeles and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Los Angeles Salary Range

$98,900-$123,050 USD

The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

NYC Salary Range

$107,500-$133,750 USD

About Fanatics

Fanatics is a leading retailer of licensed sports merchandise. The company was founded in 1995 and has grown to become the largest online retailer of officially licensed sports merchandise in the world. Fanatics offers a wide range of products, including jerseys, hats, and other apparel, as well as collectibles and memorabilia. The company has partnerships with all major sports leagues and teams, as well as with individual athletes. Fanatics is committed to providing a seamless shopping experience for its customers and has invested heavily in technology and logistics to ensure fast and reliable delivery.
Learn more about Fanatics
Size
5,000 employees
Industry
Founded
1995

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