Associate, New Verticals - Grocery Merchant Strategy & Operations

DoorDash

• $74K — $110K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3+ years of experience in analytical and cross-functional roles (tech, operations, strategy, etc.)
  • Bachelor's degree emphasizing quantitative and critical thinking skills
  • Strong ownership mentality, seeking opportunities for improvement
  • Entrepreneurial spirit with a bias for action
  • Proficiency in SQL and spreadsheet modeling
  • Ability to synthesize complex problems into actionable plans
  • Comfortable navigating both high-level strategy and detailed operational tasks
  • Eagerness to explore and experiment with AI tools.

Responsibilities

  • Drive growth initiatives for enterprise grocery business
  • Develop optimal strategies for marketplace stakeholders (dashers, merchants, consumers)
  • Manage tracking dashboards and weekly metrics
  • Build economic models to evaluate programs and strategies
  • Transform strategies into operational experiments and new tools
  • Utilize AI to enhance analysis and automate processes
  • Collaborate with cross-functional teams to launch initiatives.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits and commuter benefits match
  • Paid time off and sick leave in compliance with laws
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and life insurance
  • Family-forming assistance
  • Mental health program support.
Full Job Description
About the Role

We are hiring an Associate on our Grocery Merchant Strategy & Operations teams to drive growth in our enterprise grocery business. In this role, you will drive key initiatives supporting some of our largest merchants on the platform. This role will be highly dynamic, and a given day may include deep analysis of a customer journey, ideating and setting up a test for a new growth bet that you wish to productize, building a point of view on the financial viability of a new initiative or deal.

You will partner closely with product, engineering, finance, analytics and sales / business development to bring these initiatives to life! The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea - all while leveraging AI to uplevel how we operate. We expect you to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks.

You will report into a Manager on our New Verticals Strategy & Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together.
You're excited about this opportunity because you will...
  • Strategize. From first principles, you'll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers.
  • Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations.
  • Analyze. Build models using spreadsheets, SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments. You'll use AI every day to accelerate and deepen that analysis.
  • Experiment. You'll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes.
  • Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.
  • Lead, collaborate and Influence. You'll partner with and influence cross-functional teams including growth, quality, finance, product and engineering to launch initiatives to the finish line.
We're excited about you because...
  • You have 1-3+ years of experience. You've succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
  • You are an owner. You're always looking for opportunities to better your work product and own the outcome - both the good and the bad
  • You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
  • You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL and building models in spreadsheets.
  • You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
  • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team.
  • You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment
  • You're energized by AI tools - and you actively experiment with them. You don't wait to be told how to use a new tool; you're already exploring tools like Claude, Cursor, Gemini and more. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat.

You have a completed Bachelor's Degree in a field that builds a mix of quantitative and general critical thinking skills.
We expect this position to be filled by 30 November 2026.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$74,800-$110,000 USD

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