Job Type
Full-time
Description
SCOPE OF ROLE
Reporting to the Chief Medical Officer and working collaboratively with the Medical Director, Primary Care and Medical Director, Psychiatry, the Associate Medical Director, Integrated Care provides clinical and administrative leadership to support the delivery of integrated, whole-person healthcare across Signature Health. The Associate Medical Director, Integrated Care promotes effective collaboration between primary care, psychiatry, substance use disorder treatment, nursing, and behavioral health teams to improve patient outcomes, access to care, and operational efficiency. This role serves as a clinical leader, consultant, and champion for integrated care models while maintaining a direct patient care practice. The Associate Medical Director, Integrated Care directly supervises assigned medical providers and supports the implementation of evidence-based, patient-centered care models that address both physical and behavioral health needs.
HOW YOU'LL SUCCEED
- Promote a culture of integrated, patient-centered care that supports the coordination of physical health, behavioral health, and substance use treatment services.
- Serve as a clinical resource to providers managing complex patients with co-occurring medical and behavioral health conditions.
- Support development and implementation of evidence-based clinical protocols, workflows, and standards of care that improve integration across service lines.
- Champion collaborative care, population health, and measurement-based care initiatives.
- Effectively manage and oversee the daily objectives of assigned providers.
- Actively monitor provider performance through coaching, mentorship, professional development, and performance review processes.
- Promote provider engagement, retention, and professional growth.
- Assist with recruitment, onboarding, and orientation of new providers.
- Lead and participate in quality improvement initiatives aimed at improving clinical outcomes, patient experience, access, and efficiency.
- Monitor clinical quality indicators, productivity metrics, patient safety events, and operational performance measures.
- Develop and implement corrective action plans when performance concerns are identified.
- Participate in peer review processes, credentialing recommendations, and ongoing quality monitoring activities.
- Identify barriers to effective integration between primary care, psychiatry, behavioral health, and support services.
- Partner with operational and clinical leaders to develop workflows that improve patient access, care coordination, and treatment engagement.
- Support implementation and optimization of integrated care programs and emerging care delivery models.
- Facilitate communication and problem-solving among multidisciplinary teams.
- Participate in strategic planning and departmental initiatives that support organizational goals.
- Contribute to implementation of Signature Health's Quality Improvement Plan and strategic priorities.
- Represent Signature Health in internal committees, external collaborations, and community partnerships as requested.
- Assist with preparation for regulatory, accreditation, and compliance reviews.
- Maintain an active patient care practice as determined by organizational and business needs.
- Provide clinical consultation to physicians, nurse practitioners, physician assistants, behavioral health clinicians, and nursing staff.
- Participate in after-hours call responsibilities and urgent clinical consultation as assigned.
- Ensure clinical documentation complies with organizational, regulatory, and payer requirements.
- May provide telehealth services as needed.
- Promote integrated-care competencies among medical and behavioral health providers.
- Participate in educational activities, case conferences, and provider development initiatives.
- Assist with oversight of student and resident training experiences as requested.
- Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
- Active and unrestricted Ohio physician license (MD or DO).
- Board Certification in Family Medicine, Internal Medicine, Psychiatry, or a dual-boarded specialty required. Dual board certification in Psychiatry and Family Medicine is strongly preferred.
- DEA registration required.
- American Heart Association (AHA) Basic Life Support (BLS) certification.
- Minimum 5 years of post- training clinical practice experience required.
- Previous leadership, supervisory or administrative experience preferred.
- Experience working within an integrated care setting, Federally Qualified Health Center, Community Mental Health Center, or similar multidisciplinary environment preferred.
- Demonstrated experience managing patients with complex medical, behavioral health, and substance use conditions.
- Strong communication, leadership, relationship-building, and change management skills.
WORKING CONDITIONS
- Work is normally performed in a typical interior/office/clinical work environment.
- While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
- Requires periods of sitting, standing, telephone, and computer work.
- Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
- Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
- Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
- Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
- Possible exposure to blood borne pathogens while performing job duties.
- Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
- Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
